How do I start if I am kindle illiterate? - Amazon Kindle Paperwhite

try consulting a technician about it most gadgets nowadays are easily get damaged if you already bought a new charger then most likely your kindle is the problem.

There might be the issue with the hardware of Kindle or hiccups with the Kindle. Just press the start button for 30 seconds and restart it again You can ask for the support to these guys Kindle Technical Support Registration 877 690 9305

Not sure this will manage all questions in one answer, but you could start here, where Amazon offers support for the Kindle fire and accounts:
Fire Kindle Echo Support

It's not terribly easy. Google and Amazon aren't playing well together.
Here's the site that describes the process:
http://www.gizmag.com/how-to-install-google-apps-kindle-fire-hd-hdx/30736/

How to install Google apps on Kindle Fire HD or HDX

make sure its charged and then hold down the start button for 30 seconds and see if this will set the Kindle to work. If that doesn't work call customer service

Follow the instructions on the Kindle Support web pages for guidance on getting started with your new Kindle - there are separate instructions for the different Kindle models.

See here: Amazon Kindle DX Support

Once you have the machine running to read anything, the Kindle user manual is a pre-installed eBook on the device and also available for free via the Kindle storefront in case the previous owner deleted it.

there's a little pinhole at the bottom. insert a paper clip to do a hard reset. Or remove the battery and re-insert it to the same effect.
If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? It may show something on the sreen, even if it is not turned on (e-ink screen does not need a powersupply to show an image). Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.