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It is an internal problem. In my opinion, i wouldnt handle this specific problem myself, but take it to a tv repair specialist. Fisrt, i would follow the trouble shooting manual, then all customer support.
It's possible there is either a codec problem with your computer player. I would recommend trying a player such as VLC Media Player, to see if that works. If that isn't it, what kind of TV's are you watching the video on? Are they "tubed" or flat screen? If they are tubed, you wouldn't be able to see the line at the bottom like you do when you play the video on the computer.
Well you can do it yourself if you have experince unsoldering and soldering.. change convergence amplifiers .. look for 2 parts with STK392-XXX .. depending on model number the 3 xxx will be the last 3 digits on that part
This could mainly be that your scart lead could be loose at the tv end or it is loose at the console end, also see of the disc is not smudged or scracth sometimes this is a cause, it may be your tv is broken instead of the console, if it is a gameboy you may have broke a pixel line.
Practice visual acuity technique! Examine
chassis,solder any/all bad connects,re-assemble,try again.If that does not do it,you
might have a small break in pcb==gently flex
board,try to isolate area.Above all else,do no harm!!