A few things could be going on.
First the unit
1. Remove and replace the battery to "reset" the unit.
2. If the batteries are old, they might need replaced.
3. If it has been used and is dirty, clean the sensors.
Second the finger
1. If there is poor circulation from: low heart rate, poor circulation, or cold fingers, the unit will have difficulty.
2. Dark pigmented skin can cause errors.
3. Fingernail polish will cause errors.
Here is some more info for your
finger oximeter
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