Does it sound like it wants to spin? If so more than likely the motor coupler broke causing your washer to not spin. It is one of the most common parts that fail.
Anyhow Sears is the best bet for your answers they even list all the steps needed to trouble shoot.
Model 11026002010 Kenmore Automatic washer Repair
This one is from the link above and credit to:
Natasha12,November 17, 2014
Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the diagnostics for your washer.
ACTIVATING THE SERVICE
DIAGNOSTIC TEST MODES
1. Be sure the washer is in standby mode
(plugged in with all indicators off).
2. Perform the following sequence of
movement using the cycle selector knob.
NOTE: AFTER RESET, sequence "a" through
"e" must be completed within 6 seconds.
RESET - Rotate cycle selector knob
counterclockwise one or more clicks
to clear sequence.
a. Rotate cycle selector knob clockwise
one click and wait ½ second.
b. Rotate cycle selector knob clockwise
one click and wait ½ second.
c. Rotate cycle selector knob clockwise
one click and wait ½ second.
d. Rotate cycle selector knob
counterclockwise one click and
wait ½ second.
e. Rotate cycle selector knob
clockwise one click.
?Successful activation of Diagnostic Test
Modes will be indicated by all status
LEDs (except for Lid Locked) flashing
ON and OFF in half-second intervals.
NOTE: LED names may vary between
makes and models.
FAULT CODE DISPLAY MODE (Pgs 6-7)
To access fault/error codes, perform steps 1
and 2 of Activating the Service Diagnostic Test
Modes. Turn the cycle selector knob until the
status LEDs or display correspond as follows:
?"Done" LED On, "01" Displayed on 7-segment
01
Sensing Soak Wash Rinse Spin Done
Press the START button to enter Fault Code
Display Mode. The status LEDs will flash
ON and OFF and "cl" is displayed on the
7-segment (if display exists).
1. To view last 4 fault codes:
? Turn cycle selector knob clockwise to view
fault codes in the order of most recent to
oldest. (Refer to Fault/Error Code charts
on pages 6 & 7.)
NOTE: A fault/error code will be removed
from memory if it does not reoccur after
10 consecutive wash cycles.
2. To clear fault codes:
? Turn cycle selector knob until the status
LEDs flash ON and OFF or "cl" is displayed
on 7-segment. (See figure 2, page 2).
?Press and hold START button for 3
seconds to clear all fault codes. Press
POWER to exit Service Diagnostic Mode.
You can also visit searpartsdirect.com for parts, diagrams, and repair information.
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .
Thank you for your question. Have a great day.
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