Ul comes on during spin cycle. - Whirlpool WTW6400SW Cabrio Washer

SOURCE: UL Code

Solved the unbalanced problem - open the top of the machine (press in with a flat putty knife about 3" in on the front on each side while lifting up as there are 2- 1" wide catches). Once both sides are unlatched, raise the lid then slightly lift the rear of the lid so that it fits into the curved part at the top of the hinges then open all the way - tape the lid to the top so it doesn't flap about and scotch the lid to keep it from falling back down on you. Now, look around - see all that rust?  The rust has fallen into and gotten underneath one or more of the 4 white plastic suspension "ball joints" which have probably totally dried out by now from their factory grease because of the water, bleach, and rust particles.  Having someone help you, simply lift up on one of the 4 corner suspension rods - gravity and weight is all that holds them down. The white ball will lift out of the socket and still be attached to the rod. Clean out the rust, lightly sand the "socket" with emery cloth, then slop in a fingerful of grease. I used automotive wheel bearing grease with graphite in it. Also scrub off all embedded rust on the white plastic ball. Lower that corner back into the newly cleaned and greased socket and repeat for the other 3 corners. Now when you move the tub around notice how the balls pivot in their sockets like they are supposed to. When they were dry and rusty they wouldn't move enough to allow the tub to twist like it should so it slammed around.  Now, shake your head in disgust that after only 2 years there is so much rust that you wonder if it will make it another year before falling apart, close the lid, and try another load.  That totally solved my off-balance problem where even a single handkerchief would give the UL error. It is still a finicky machine, but at least once again works like it did when new.

SOURCE: ul code about 10 to 15 seconds into spin cycle

Hi


Thanks for using FixYa. UL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a mini-cycle to rebalance the load.
• Display clears if mini-cycle successfully rebalanced the load.
• If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute the load. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

SOURCE: during spin cycle, it spins

Hi from retired Englishman in SW France

I mostly answer front load problems but ' out of balance' is a common problem with both!
So- I don't know your particular machine but the initial cure is the same.
It is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly ;-0)

Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine (sorry about my UK spelling!) and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.

If this has not cured the problem it is possible that the internal drum suspension is malfunctioning but I've not had any feedback of this nature.

Good luck,

John C