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Use a USB 3 cable it will provide more usb throughput USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/
The fault sounds like a power supply problem. The USB port on your computer supplies up to a max. 500MA and this may not be sufficient for the external hard drive to work properly. I suggest you get a new AC power adapter for this drive.
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