SOURCE: GE washer approx8 yrs old
Slip a belt or rope under the agitator and attach both ends to a thick handle, rod, or pipe. Yank up hard. Agitator should come right off. Remove the plastic upside down can shaped agitator drive spline, which is held on by one bolt. It should come right off, but sometimes you have to crack the plastic to remove them. If you cannot turn the small grooved metal shaft (that you can now see) with your fingers that's good, you can just replace the agitator drive with a new one, replace the agitator, and you are set to go. If you can turn the metal grooved shaft with your fingers, you are basically screwed, as you would need to replace the transmission. (which is not really cost effective on your out of warranty low end washer)
SOURCE: GE washer GNSR2140A0WW wont spin/agitate but fills and drains
Hello, your problem is going to be with the lids switch, in this machine it is going to be a magnetic contact. You can confirm this my pulling the front panel off and accessing the wireing to the lids switch, If you have electrical knowledge bypass the lid switch using a wire nut and run the machine. If all is ok make sure you relpace the lid switch since it is there for a reason. If you have any other questions or concerns please feel free to comment again. Good Luck!!!
SOURCE: GE washer less than 2 yrs old won't spin or agitate
Hi,
The agitator may be bound up. Remove the cap on it's top, than the nut or bolt which holds it inplace. Remove the entire agitator. Check for anything beneath it which may be causing the problem.
The belt may be too worn to grip the pulleys. Inspect it and replace it if there is any doubts. Easy to do and not to costly.
Also inspect the pulleys. They should rotate easily. If not, replacement may be the only opition.
Additional Suggestions:
Read the manufacturers online web site for product information, problem possibilities, causes, solving methods, part locations, disassembly, reassembly methods, repair procedures, pictorials, schematics, downloadable repair and or owners manuals which may be available online.
Another possibility may be to search the manufacturers web site for a downloadable version of the owners or service manual. The file will be a pdf file opened with Adobe which also needs to be downloaded but worth having the Adobe once obtained.
Retail appliance parts dealers can also help determine what the possible problem may be. Bring the make, model and serial numbers. Appliance part stores and dealers are listed in the phone book.
Check back on your question several more times. Other members posting replies in this forum topic may offer you additional advice, ideas, suggestions, test and or repair methods.
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Thanks for contacting Fixya.
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