Hi, Hope u can help. Dropped the camera. Now when I go to turn it on it says, Lens error,

Hi Natalie:
Lens stuck, is common defective that need new lens unit replacement or just repairable.

Causes of a Lens Error: There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.

How to Repair a Lens Error: As scary as a lens error might seem, there are some easy fixes. Before trying any of them out, however, first take a good long look at your camera warranty and maybe have a chat with the company. If the lens error will be covered under the terms of the warranty, go for it. Even some of the simple fixes mentioned below might void the camera warranty. Frankly, however, it's unlikely that a lens error will qualify for the warranty.

Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

The following web blog talks about lens error problems, and what you can try to get the camera working again:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Sometimes, when a lens gets bumped or dropped and hit, the gears inside the assemby can jam, strip, or break. The blog discusses what you can try to get the camera working again, but if nothing works, the camera will have to be serviced. You can take it in to a local camera repair shop, or contact Kodac support:
http://support.en.kodak.com/
Get an estimate before having it repaired, since the cost of repair can often justify buying a new one.
Good luck, and hope this helps.

The camera might not of had been dropped or abused at that moment, but it sounds like one of your ribbons is not full connected to its port due to a previous unnoticeable drop or mishandling. In other words, if you are savvy enough to open the camera, remove the ribbons (2 of them, found on the front side of the camera coming from the lens) and re-insert them into their ports. I have only needed to do this once on this particular camera, but at least 30 times on the Exilim line of Casio cameras. Hope this helps.

I’m happy to assist further over the phone at https://www.6ya.com/expert/pedro_4520403b21ed459a

Hi,
Remove the batteries and insert new batteries . Sometimes this may work but in your case the lens is stuck inside, or it will have been damaged . Nothing can be done other than taking to service center to get it repaired .

Hope this helps .

Hello, I'm Mark Faith from the states. I purchased the CASIO EX-Z700 series.
However, I accidentally dropped the camera when the camera was on and the lens was extended.
It makes a grating sound, and the monitor screen said "Lens error".

Now, the camera is turned off with its lens extended.
When I see the lens from the top, the lens position is more concentrated to the right, and the gaps between each lens is bigger on the left hand side of the lens.

I sincerely hope this would help you to analyze the lens situation.
I'll be patiently waiting for a list of solutions.
Thanks.

Mark

This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

This worked for my camera, Nikon Coolpix L10!! I'm so happy I didn't go out and buy another camera!!!
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Kathy

Hi:
Lens errors like this usually happen as a result of something damaging the lens in some way.
It could have been against something to prevent the lens from moving out.
It could have been dropped when the lens was out.
If the lens is impacted when the lens is out, damage can occur.
If there is a buzzing, grinding noise as the lens extends, then the probability of damage to the small plastic gears, internal guides or other internal lens parts is high.
What can be done is, as mentioned a few times in my posts, to hold the lens back or pull on it as the camera starts.
This may cause more damage, and may not help at all, but some cases may re-align the internal parts in the lens assembly. This may be worth a try, since the camera is useless unless the lens works right.
Hope I can give some help here on these.

I had the same problem, tried different things but this is what worked.

I put the camera flat on its "back" (screen down, lens up). Looking down at the lens I could see that it was slightly off center. I pushed the lens towards the center and down, forcing it to close. Once it was centered I was able to turn it on and off no problem.

Hello,

I bought two of these on clearance and gave one to my in-laws. She suspected that one of her kids may have dropped the camera or pushed in the lens. I don't remember which lens error number had shown up, but I dis-assembled the camera to find out what the deal was. If I remember correctly, there is a way to manually turn the gears to put he lens back out. I left the lens out and turned it on and it worked perfectly. Fair warning though. It is VERY IMPORTANT not to touch the contacts for the flash EVEN WITH THE BATTERIES OUT!!! God did it hurt like hell... unfortunately it is fairly easy to do and I must have accidentally done it about 4-5 times while messing with it..