Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator Logo
Debbie Dean Posted on Sep 23, 2015
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How do I replace a plastic auger with a metal auger in a Kenmore side by side?

Plastic auger broke, new replacement part is metal. When I am putting it back together, the round plastic piece at the end of ice bucket is not secure. Help...

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Claude Kayser

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  • Kenmore Master 9,098 Answers
  • Posted on Sep 23, 2015
Claude Kayser
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Fridge Dispenser Auger Drum Replacement - Whirlpool ...

? 4:56
www.youtube.com/watch?v=-fUJlQ1BQcs
Apr 12, 2013 - Uploaded by RepairClinic.com
The most common reason for replacing the dispenser auger drum is when ... Whirlpool, Kenmore, KitchenAid, Roper, Estate, Maytag, Crosley, ...

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I just finished replacing the ice auger in my GE HSS25GFPA side-by-side and offer some suggestions/hints.
The auger (WR17X11705) was available locally (Appliance Parts Co., $28.97). This fits many other refrigerators. The replacement took a little under 2 hours. I estimate these hints may cut the time by one-half.
There are only 4 screws in the entire ice drawer assembly. It possibly was not necessary to remove the control rod. The other 3 screws hold the front cover. There are also 2 tabs holding the top of the cover.
The most difficult part of the repair was removal of the plastic assembly housing the crusher blades and the front bearing of the auger. This is held in place by only 2 large square tabs on the sides. There is enough space to get ONE side to release BUT to get both released required careful prying with thin-bladed screwdrivers (and prayer). These "tabs" don't push in, rather the drawer flexes out. Once released, the unit slides up and angles to allow removal of the auger/crusher. Re-assembly could not be easier. Stainless sheet metal screws would probably work if you do break something.
Remove the clear inside cover of the crusher assembly and the "C" clip on the threaded end of the auger shaft to separate the auger from the crusher.
And now for my PRIMARY reason for sharing my experience - the %#$@ plastic nut/bearing is a LEFT-HAND THREAD. I only realized this when trying to bend my make-shift split screwdrive back and the SOB loosened right up!
Carefully note the locations and orientations of the blades and spacers as you move them from the old to the new auger.
Good luck!
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If the pieces of plastic are smaller than the inner diameter of the water tube then you should be looking at the filter washers on the tap and where the water line fits onto the valve assembly behind the fridge. If the filters are clear, the problem is within the ice dispenser. Remove the ice bin and inspect the shroud where the motor coupling pushes onto the auger behind the bin. The auger could be off centre and chaffing the plastic away. Otherwise, check the ice maker fingers for damage.
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