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This code indicates a motor speed sensing error, the motor can not achieve the correct speed for the cycle selection.
Have the shipping bolts been removed?
This error code indicates that the motor is having difficulty turning.
All four (4) shipping bolts and the plastic spacers must be removed from the rear of the washer before you operate it. Each unit is shipped from the factory with four bolts, which are designed to secure the washer during shipping. Failure to remove all of the shipping bolts, and the four plastic spacers that are with them, can result in noise, vibration or error codes. See your Installation Instructions for details on how to remove the shipping bolts.
It's normal. Just a little wear on clothes. Be careful with this model though, the pump is mounted to the bottom of the drum. Its supported by a plastic cage and it fails within 2-3 years causing the pump to fall off, subsequently flooding the area. Tilt the washer and look at the pump assembly. If the cage is cracking call Samsung now. Ask them to pay for parts & labor.
I replaced mine about a month ago, yuck plastic....... you can order one at rockauto.com prices range from $79 to $194 myself I got the $112 one with about $10 shipping and fast about 3 business days
to install
1. Two motor mounts on top 3 bolts each one 13mm heads take out and and fold bock over
2. There is an electrical gadget on the front brace in the center mounted down with 2
bolts with a 10mm heads remove and lay aside
3. Remove the positive battery cable and lay aside
4. Remove the top radiator hose at the radiator and bend back over
the motor.
5. Remove the top transmission fluid line to the radiator 5/8" will
do it.
6. Remove the bottom radiator completely and set aside.
7. Remove the bottom tranny fluid line and raise up to prevent
spilling out fluid, it will tuck in, up or fluid will run out.
8. Remove the top bolts on fans, 10mm, unplug the connection. The fans are bolted at the top and sets in a rubber slot at the bottom,
they will come out by moving them to your left one at a time.
9. 3 bolts holds the top bracket on the radiator 10mm they are under
the brace, lean back toward the motor and lift out bracket, the radiator is not ready yet to come out, there is a AC condensing coil
bracket on each side in front helt by 2 screws 7mm take these
screws out and lean the radiator more towards motor and you
will see how these little brackets are helt in place just lift straight
up and remove... OK lift the radiator out, watch out for the 2
little rubber saddles that the radiator sets in on bottom
10. remember nothing bolts down at the bottom all on top
Good Luck
P.S. carb cleaner is a good way to clean the greasy gunk off
e Removal & Installation 2-Wheel Drive - 2.2L Engine
Remove or disconnect the following:
Negative battery cable
Front exhaust pipe, if necessary for access
Starter heat shield, if equipped
Brace rod from the front of the engine and the bell housing
Drivers side wheel to access the starter motor wires and the
starter motor attaching bracket-to-engine bolt through the opening in
the wheel well
Wires from the starter solenoid
Attaching bracket-to-engine mount bolt
Starter-to-engine block bolts. When removing the last bolt, be
sure to support the starter to keep it from falling and possibly
injuring you.
Starter and shims (if equipped) from the vehicle
Bracket from the starter assembly, if equipped
Fig. Starter motor and related components - 2.2L engine
To install:
Install or connect the following:
Bracket to the starter, if removed. Tighten the bracket nuts to 97 inch lbs. (11 Nm).
Starter and shims (if equipped) into position in the vehicle and thread one of the retaining bolts to hold it in position.
Bracket-to-engine mount bolt (loosely), if equipped
Starter mounting bolt, then tighten all mounting fasteners to 32 ft. lbs. (43 Nm)
Wiring to the solenoid
Brace rod and tighten the retainers
Front exhaust pipe and tighten the fasteners, if removed
Starter heat shield, if equipped
Driver-s side wheel, if removed
Negative battery cable
Hope helped with this (remember rated this help) Good luck.
CAUTION
Always make sure that the ignition is OFF when disconnecting or connecting the battery cables. Failure to do so may cause damage to the computer control module or other electronic components.
Make sure the ignition is OFF . Remove the air cleaner assembly if necessary, and disconnect the negative battery cable, then the positive cable.
Unfasten the retaining bolts, then remove the cross brace.
If equipped with Anti-Lock Brakes (ABS), remove the relay center and bracket, then position aside.
If necessary, detach the electrical connector and hose from the windshield washer pump, then unfasten the reservoir retaining nut and remove the reservoir.
Remove the air cleaner bracket upper attachment bolt.
Unfasten the battery heat shield, hold-down bolt, and retainer.
Remove the battery from the battery tray.
To install:
Place the heat shield on the battery, then position the battery in the vehicle.
Install the retainer, air cleaner bracket and hold-down bolt. Tighten the hold-down bolt to 13 ft. lbs. (18 Nm).
Install the air cleaner bracket upper attachment bolt. Tighten the bolt to 35 inch lbs. (4 Nm).
Position the windshield washer reservoir and secure with the retainers. Attach the hose and electrical connector to the windshield washer pump.
If equipped with ABS, install the relay center bracket and relay center.
Position the cross brace, then secure with the retaining bolts. Tighten the front bolt to 18 ft. lbs. (25 Nm) and the rear bolt to 35 ft. lbs. (47 Nm).
Connect the positive battery cable, then the negative battery cable. Tighten the cable bolts to 11 ft. lbs. (15 Nm).
look in back of mach for 4 shipping bolts.they are usually housed in a rubber grommet surrounded by a yellow plastic shaft.if they are there remove all 4 of them.also remove bottom access panel by taking out 2 screws(1 on each bottom corner)look for 1 or 2 yellow steel bars connecting base to tub.if they are there remove.if none of these shipping bolts or brackets are there,you have a broken basket.if that's the case,try to get your money back or buy a new mach.it is a $600 repair..good luck
Is it a maytag? My maytag front load washing machine had 2 long bolts with plastic braces on them, to keep the drum still during shipping. Mine would bang and shake all over. I got the book out before I finally figured it out. I had to take the back cover off and remove the bolts and plastic braces over them. They look like they' 8 inches long or so. It works great now.
A total of four shipping bolts need to be installed: two longer ones on the bottom and two shorter ones on the top. Each shipping bolt consists of a metal screw inside a plastic cylinder which fits between the washer suspension and the back of the washer cabinet. The metal screw pulls the washer suspension against the plastic cylinder which, in turn, is pulled against the rear cabinet, thereby securing the suspension against the back of the cabinet. The Whirlpool part number is 285955. These bolts can be ordered from various suppliers for $20 - $30. To install these bolts, you will need a 13 mm wrench and a flashlight so you can see where the bolts screw into on the washer suspension.
The procedure is as follows: 1. On the back of the washer, remove the 4 plastic covers over the oblong shipping bolt holes. Carefully pack these covers with the water and drain hoses as they will be needed when the washer is re-installed in its new location. 2. Using the flashlight as a visual aid, look inside the oblong holes and identify the area on the washer suspension into which the shipping bolts screw. It is a white plastic part that is not directly behind the the shipping bolt holes, but is slightly above that level. 3.Look at the shipping bolts. The bolts described above (Part number 285955) have a a plastic arm at one end . This arm must be sawed-off for installation on older machines. You will have to determine whether or not the arm needs to be removed. 4. Starting with the bottom two holes, carefully slide a shipping bolt through the hole toward the front of the machine. Angle the bolt upward toward the screw mating hole, and carefully guide the bolt into the hole. Use the 13 mm wrench to engage the bolt into the mating hole. 5. Make sure that the plastic end of the bolt is closely seated against the back of the washer cabinet. Using the 13 mm wrench, screw in the lower two bolts, but do not tighten at this time. 6. Repeat steps 4 and 5 for the upper two shipping bolts. 7. After the plastic part of all 4 bolts has been firmly seated against the back of the washer cabinet, carefully tighten all 4 bolts. 8. Go to the front of the washer and push on the drum. The drum will rotate but it should not rock. If that is the case, then you are done.
We have finally resolved our problem thanks to annetipu's note about someone mentioning a rod or pin that had to be removed. On the Frigidaire website, you will find the following:
14. Vibrating sounds.
Tumble action washers: Shipping bolts or braces are still in the washer.
Remove 3 shipping bolts, 3 yellow spacers and 3 metal "P" clamps from the back of the washer. Remove the access panel from the front of the unit and remove 2 yellow shipping braces and large Styrofoam shipping block. Replace the access panel.
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