Hi,
59.C0 Error Displayed on Control Panel
Remove all the print cartridges from the printer so the
right swing guide will be visible and check for the parts described in
the photos below.
If the right side swing guide does not go all
the way back, the 59.C0 alienation error will be displayed on the
control panel. A plastic part on the swing guide could be missing.
See photo below where the three circles are on the right side of the printer.
Figure 1: Right swing arm assembly
See
photo for details of the part. Call-out 1 in the photo below shows the
parts in place, while Call-out 2 shows the missing part. (The part looks
like an upside-down t.)
Figure 2: Missing part causing 59.C0 error
1 - Part in place
2 - Part missing
Another
cause for a 59.C0 error can be the black sliding lock is broken, out of
place, or missing the spring. (See figure below) This can cause 59.C0
errors or 10.92.XX errors.
Figure 3: Right swing frame assembly
Replace
the swing guide. Please look for the missing part in the printer so it
will not cause other issues from movement to other parts of the printer.
If
the part in the call-out is present, close the door slowly and observe
the right side swing arm. It should close uniformally with the left side
swing arm. If not, arrange for service on the printer and replace the
right swing arm.
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