Am having a difficult time picturing this. Sounds like the upper thread is creating loops under the fabric and the bobbin thread is showing on the top of the fabric.
Make sure to use a brand new needle.
Remove the thread from the machine
ALWAYS raise the presser foot and rethread the upper thread.
Make sure the thread path is correct.
Check that the bobbin is turning the correct direction in the bobbin case and the bobbin thread is threaded through the bobbin tension correctly.
Set the upper tension to the midway point (factory standard), however, this setting may need to be tweaked for your particular machine.
Bring the bobbin to the top of the project Before beginning to stitch.
How and Why to Bring up the Bobbin Thread
Retest--begin sewing slowly.
If the upper thread is still showing on the other side of the fabric, the tension is too loose. If it is pulling the bobbin thread up to the top of the fabric, the upper tension is too tight
OR the bobbin thread tension is too loose. (CAUTION: make only small adjustments to bobbin tension--1/8 of a turn at a time!!! It also helps to mark the screw groove location with magic marker on the bobbin case BEFORE making any changes so you can back it out and return to the original setting.)
Bobbin Tension How and Why Tension is Adjusted
Understanding Bobbin Tension
Understanding Thread Tension Threads
Sewing Lesson 10 How to Fix Tension on Your Sewing Machine
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