I have a JVC VHS-C gr-axm710u that takes digital still photos, I can't get the pictures to download using their Picture Navigator, when I select Camera ready to download I get a connect error and that is all. I have the cable connected directly to on my Windows NT computer.

You can use VHS-C (C for compact) or S-VHS-C cassettes. The S-VHS-C is Super-VHS, for better quality recordings, but there isn't that much in it compared to digital. I'm assuming your camera has the S-VHS capability, as the title, otherwise stick to VHS-C.

my pc does not recognise my camcorder gr-d63 when connected

Hi,
Please download user manual of GR-AX201 from JVC Support.

Have you tried downloading the JVC 'Picture Navigator Updater' for Windows 2000? Even though you're using XP I believe I downloaded and installed it on mine years ago to get the pictures off my GR-DVL505 when XP first came out.

http://www.jvc-victor.co.jp/english/download/picnavi/readme.html

-Michael

JVC GR-DVL9500
Error Code E04 when I load a tape .

see web page http://www.jvc.co.uk/knowledge-list.php?id=4#0 Important Notice to Camcorder Customers A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Consumer Support JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

The Newsoft software is not design to download images from JVC camcorders to your PC. This software is included with JVC products to provide our customers with an editing tool. (using Newsoft programs you can touch up pictures, create albums or slide shows) To download images from the camcorder to the PC, you will need to use the provided JVC software Picture Navigator, JLIP Video Capture, or the USB connection depending on the model of your camera. Consult the above chart to determine which software you received with your camera.

We confirmed the following software and drivers compatibility with Windows 95, 98, and ME. Picture Navigator JLIP Video Capture JLIP Video Producer JLIP Video Player Card Navigator USB Drivers GV-PT2 Printer driver & Capture GV-DT1 Printer driver & Capture Video Navigator None of the above software will be compatible with Windows NT. At this time there are no drivers available to make these software programs compatible with Windows NT. There is an update available for the Picture Navigator software to work with Windows 2000 and XP in the Customer Support area of this site. (When executing the update be sure to have Picture Navigator closed). The following versions of software and drivers will work with Windows XP. Picture Navigator 2.1.5.1 JLIP Video Capture 3.1 JLIP Video Producer 2.0 JLIP Video Player 1.0 Card Navigator 1.0 USB Drivers Video Navigator

The Newsoft software is not design to download images from JVC camcorders to your PC. This software is included with JVC products to provide our customers with an editing tool. (using Newsoft programs you can touch up pictures, create albums or slide shows) To download images from the camcorder to the PC, you will need to use the provided JVC software Picture Navigator, JLIP Video Capture, or the USB connection depending on the model of your camera. Consult the above chart to determine which software you received with your camera.