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Marcie Henik Posted on Sep 29, 2015
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My credit card has expired. How do enter a new card?

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Deanna Nassar

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  • Amazon Expert 231 Answers
  • Posted on Dec 24, 2015
Deanna Nassar
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Joined: Dec 24, 2015
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Go online with amazon.com Place cursor on Your Account, click Your account from the list. It will ask you to sign in before it takes you to the list of what you can do. Look for add credit/debit card and click that. You can add something different of update the expire date if you still have that card.

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Several weeks ago I entered a new credit card, it has been used in other departments but will not work on kindle purchases. Please FIX it! No other changes needed.

Hi I added another credit card to paypal because the one i'd been using I'd cancelled that bank account. So when I tried to use paypal the next time I found the old credit card was still my primary card which meant paypal automatically tried using my old card. When I added my new card I needed to make that card the primary card and delete the old card and account... I hope this helped....CHEERS..
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How to update credit card

In general all credit cards are replaced in local bank with card issuer if question is regarding date of expire for this card.
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I have message "There is a problem with your credit card on file". I can't solve this with the kindle.

I had the same problem when my credit card on file expired and I got a new one in the mail. Though the number was the same, the expiration date had changed so Amazon could not use it.

I had to log onto my account at Amazon dot com and update the credit card expiration date and that little security number on the back and then the problem messages went away.
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Add a new payment card to my amazon?

Go to Amazon. click on your account. find your card information and click on necessary tabs.
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I want to delete the list of expired credit cards; how can I do this?

You'd have to do it on your Kindle account, not on reader.
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How do I change a credit card number and expiration date?

Had that problem too. Call the Kindle (Amazon) service number.
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I put in a new credit card but it doesn't seem to take it.

Check again at Amazon, My Account, Payment Methods. You will need to log in along the way. If it does not show click on enter new payment. You may be able to edit the old card to the new number and expire date. IF none of this works contact customer support.
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