It went into safe mode and then locked up. The wheel or nothing works

-Did you unlock the Inside wheel when you rewind new bobbin ?
If so then lock it back on.


Good luck

Mai

Is it in wind bobbin mode? Old machines you pop the wheel on the right side in or out. New fangled machines you slide the bobbin spool back into sew position.Good luck!

Looks like the machine is bound up, or the motor is failing. If the hand wheel is easy to turn then it is probably the motor drawing too much current.
Brother recommends a new motor and belt every 1500 hours of run time.

it's possible that a part has broken and the motor also could have went out,, it would be a good to have the machine checked

ensure the bobin winding is dis-engaged if this is still in wind mode the rest of the machine is stopped for safety.

the computer motherboard could have went out
or the motor

Ours did the same thing. They said it was the circuit board for embroidery that went bad. The one for sewing is still good. They wanted $200 to $300 to replace it.

Undo the screw in the stop motion wheel, then unscrew the stop motiuon wheel, turn the 3 pronged washer intoi a different position, put the stop motion back and the stop motion screw and test, if that does not work move the washer again.

I continued to try to get the bobbin out. I finally decided to break it out. Once it was out I tried pulling the case out so I could see if anything was jammed underneath. It took a lot of work but it finally popped out like the manual said it should. I cleaned it out, nothing really dirty, no thread jams. When I went to put it back together I noticed that the way to put it back was not the way the case was sitting when I took it out. So I figure that my son must have jammed it and somehow knocked the bobbin case out of alignment. I put it back in correctly and it works just fine now!