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Your Panasonic phone has no voice mail associated with it; voice mail is entirely a function of your phone service. You need to contact your phone company and ask them to reset your access code, and also ask them how to access your voice mail and do things when you are in voice mail, such as delete or save messages, change your announcement, etc.
To erase your voice mail access number press the handset's [MENU] button, then press [#], [3], [3], [1], then press and hold the [CLEAR] button remove all entries seen. Then enter your voice mail access code and press [SAVE].
If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message LED on the handset flashes and appears in the handset display whenever you have messages waiting in your voice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number and the required voice mail signaling tone. You can use your phonebook to store the access number
call your phone and once the voice mail picks up hit rhe pound symbol you will have to look up what your phones default voice mail code is but after that you can set a code and check you voicemail using any phone
Start with "Feature 9 (star) 1" from a Norstar telephone, to view the CallPilot Feature Code list. Then enter the System Administration feature code.
Good Luck.
As bsmither said, how voice mail is accessed is very dependent on your phone company and how they've set things up. They would be the best place to ask about any problems you're having there.
As for programming the voice mail buttons on the 25204, I was confused by that one as well until I finally figured it out. Specializations aside, they're just speed dial buttons, and are programmed in exactly the same way as the ones along the right side of the phone. RCA could have documented that detail better than they did.
In my case, with Vonage, I just programmed the buttons with the numbers for the lines that they're associated with. When they dial and I'm connected to the voice mail system, I'm prompted for my VM password, which I then enter manually.
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