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Anonymous Posted on Nov 21, 2015

The volume is stuck on 255. I cannot turn the volume down from the tv or remote

1 Answer

Electro Med Services

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  • Sony Master 6,694 Answers
  • Posted on Nov 21, 2015
Electro Med Services
Sony Master
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Joined: Dec 13, 2010
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Try to make factory reset. There is some step to do it. here added a link from which you can have the institution to do the factory rest. Go to the link and search wit the brand and model number and find the article.
http://electro-medical.blogspot.com/

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The volume button on the remote or the TV is stuck. Try this first, Turn the TV on from the TV (put the remote in a different room) now turn it down from the TV if the volume stays down, the remote up volume is stuck. If it stays loud The main TV board needs to be replaced. If it stays down carefully take the remote apart. check for tiny screws in the batteries compartment if no screws it all clips. Now clean the remote (try not to touch the curcit board).
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When i turn the tv. on, the volume line appears all the way to zero. if i turn the volume up, it goes up but when i release the up button the volume goes down all by itself.

It sounds like one of the volume down buttons is stuck in the activate position. The same as if you were holding the down volume button continuously. It could be either the volume down button on the TV or the remote. I would try remove the batteries of the remote then adjust the volume by the TV buttons.


If the volume doesn't go back down then the remote is the problem. In order to fix the remote you may need to take it apart. This is normally easy to do just locate any screws that may be holding the remote together. If you don't see any screws then you will need to pry the two sections apart. Separate the circuit board and rubber buttons and clean them both with some rubbing alcohol and reassemble it. If it still has the volume issue you may need to replace it.

If the problem persists with the remote deactivated then it's the volume button located on the TV. That is a little more difficult. You can try wiggling the button or some canned air (used to clean computer keyboards) to blow it clean. However it may need to be disassembled to gain access to the switches for proper cleaning.
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The volume on either on your Remote or Tv is stuck down. This can be caused by spilling Liquid onto the remote (we all do it) you can test which one it is.

take the battery's out of the remote and turn the volume up via the Tv volume button on the telly. If this stays at the required Volume Then this means that the - volume button is stuck down on the remote. Try and clean it with something like a baby wipe or something similar (not a sopping wet cloth) If this does not work then you may need a new remote.

Hope this Helps

Cheers
Little Dish Fitter
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Try the setup program. When you get to the main setup screen, look for a reset all to standard setting. That may solve the problem. If it doesn't then the sound module may need to be replaced inside the TV.
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