Maybe the floater in tank is not floating, it might be stuck to bottom. Check
SOURCE: Fill watertank message will not go away
This happened on my unit. There is a magnetic float in the tank that rises when the tank is filled. On my unit, the float (which is supposed to be sealed) took on some water, and stopped being bouyant. I had to break off the clear plastic cap that keeps the float in place, remove the float, and ***** a tiny hole in the float and squeeze out the water. Now (since I have a hole) I have to do this repeatedly - every week or so - though its easy to remove the cap now. Still looking for a replacement part.
SOURCE: Fill Water Tank
When we got ours, i took the back off and taped the magnet to the receiver. this ensures that the message vever appears, it is a very poor set up anyway for waht is an excellent machine. We are careful to ensure that we do not run out of water and this has only happened twice in 4 years - ventilate and your away again.
SOURCE: fill water tank message appear even when tank is full
Check the float in the water tank,it can stick or leak water and sink to the bottom.
SOURCE: My Titanium keeps saying "fill watertank" I have
See if the small black float is able to move up and down in the water tank. You have to clean the water tank every so often, it will get slimey in the tank and it's possible some build up is preventing the float from moving up and down.
The float is dark in color and about 1 inch by 3 inches by 1/4 inch rectangular shape. It is magnetic and works a magnetic switch that is inside the machine.
SOURCE: i have the Gaggia Syncrony digital , and it keep
what i did was remove all the screws the units top cover. when everything is exposed, find the white wires that lead to the sensor which would be place to the right of the water tank. cut the wire and connect the two wires together. bypass the sensor unit completely. this will disengage the entire sensor and will not show the fillwater tank message again. "BEWARE" do not let the water tank run dry that will lead the melting plastic parts
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