The front brush is working but when you go to push the machine forward the front just figs into the carpet.
SOURCE: DC07 Very difficult to push forward.
on the front of the base there are 3 very small rollers made out of rubber, these are either just dry and won't turn or worn and or damaged,
that is your problem / honest its that simple
SOURCE: motorized brush bar not turning on Dyson Vacuum
Apparent common failure is that either the thin yellow and or blue motor drive wires that run from the LH side of the vacuum where the "control board" is located down into the hinge / ball area become stretched and then fray and eventually break. Happened to my Dyson twice. First repaired under warranty, second took about 20 minutes. You need a Torx screwdriver to remove the LH panel ( 4 screws) and also an access panel (2 screws) at the side of the ball which permits access to the blue / yellow wire connectors. I replaced with a new wire and connectors having fed the wires through the access hole making sure sure enough wire was available for the movement of the handle. Also ensure that when the covers are replaced they do not trap any wires underneath.
SOURCE: My DC 17 will not clean carpets....when I push the
Hi there,
I'm sorry to hear you're having difficulties with your DC17. It's a good idea to check for anything which might be obstructing the brushbar or cleaner head - the easiest way to do this is to follow the steps shown in our online support guide:
http://www.dyson.com/support/help.asp?article=956&product=DC17-ANIMAL
This should allow you to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact as soon as possible.
Kind regards,
Jack
Dyson Online Customer Support
SOURCE: Brushes only engage after pushing way past the carpet selection.
I have the EXACT same problem. Did you ever get it fixed? What did you do?
1,129 views
Usually answered in minutes!
×