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Posted on Jul 14, 2009
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Kenmore Elite top loader makes loud knocking sound when spinning

I have a kenmore elite oasis top load washer model number 110 27087602 model. During the spin cycle the washer will knock so hard it moves the machine out of position on the floor and will shut the machine down. I can reset it to spin cycle only only. Sometimes it will spin all the way through other times it will not. This is frustrating and I only had this machine for almost two years. It appears that the tub is out of balance or a spring is broken I can see through the glass top because it wobbles from side to side which causes the loud knocking sound. Thanks hope some one knows how to fix this problem I don't want to spend another $1000

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  • Master 867 Answers
  • Posted on Jul 14, 2009
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Joined: Jun 14, 2009
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Sometimes the agitator gets loose, causing the drum to sway to far all over the place.make sure its tight , remove the softener dispenser (manual nut), then tighten the metal nut that holds the agitator down

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Did you have an oil leak at the bottom of the washer? If yes, chances are your transmission oil leaked and your transmission needs changing or repairing.
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Hello,

You can check the shock absorbers, maybe is not in good conditions.
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See the following Whirlpool / Kenmore service manual for the Whirlpool Cabrio washer. The Kenmore Oasis is basically the same.



https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/409753510a90c8be852571e90073421b/$FILE/8178583.pdf


Also see the Sears Parts site for your washer.

Enter the full (###.########) model number and you should see descriptions of the major components and parts lists.


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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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you will have to access the bottom of the agitator from the back of the machine. Either you have loose bolts or else you agitator bearings are shot
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