Amazon Kindle FreeTime Kid-Proof Case for the All New Kindle Fire HD Logo
Kathleen Smith
Kathleen Smith Posted on Dec 23, 2015
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I am trying to charge a kindle fire for kids, before I give it to my grandchildren as a Christmas gift, nothing is happening when I plug in the charger

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Deanna Nassar

Deanna Nassar

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  • Amazon Expert 231 Answers
  • Posted on Dec 24, 2015
Deanna Nassar
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Not familiar with this but it should have a light next to the charge port. Yellow needs charging, green charged. If you get nothing try another cord. If still the same contact Amazon. Amazon. com, click on "Your account", choose Your account at top of page. On far right of page find Kindle help home. On left of next page click contact us. Leave a message and ask for phone call. They will call back soon as possible. I'm sorry to say it could be a faulty device but Amazon help desk will have the answers for you.

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Bought my grandson a Fire he 8 for Christmas, I plugged it in to charge last night and it did not charge. Tried a different charger today, still didn't take a charge. Any suggestions?
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Kindle FreeTime Kid-Proof Case for the All New Kindle Fire HD

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Bought my grandson a Fire he 8 for Christmas, I plugged it in to charge last night and it did not charge. Tried a different charger today, still didn't take a charge. Any suggestions?

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