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My daughter just got a leap frog leap pad 2 today for xmas. When you turn it on there are 2 dotted lines on the right side of the screen are they suppose to be there?
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I had the same problem with my laptop. The help I received at the tech office was zero. Maybe you can buy a second hand pad with intact screen to fit. Techos will want you to buy a new pad.
Really in these cases Leap Pads are not like IPads, you can't replace the screen. What I personally suggest is to take it back to the store and see if they'll give you a discount on another one.
I have heard if you call their customer support, they will ask you to send a picture of the broken unit and will send a replacement free of charge. I am attempting this myself, as our daughters was accidentally crushed in the car today. Their customer support phone number is 1-866-334-5327.
you can actually but the problem is not by who or how but getting the replacement screen..
you can get the screen from Leap-pad, you need to call them and get on to sales..
now you have 2 choices, you can a.) buy the screen and have a local tech change it for you, or change it yourself.. (quite easy, open it up, unplug that screen, plug in the new one, reassemble.) yes it just jacks into the main board.
or you can send it into leap-pad to have them fix it for you..
I would recommend you decided which your more convenient and cheapest for you.
Cannot replace screen. Contact leap frog through the warranty. They have you deface the bad one and send a pic of it, then they mail you a brand new one
I purchased a Leapfrog Leapster in end of June sales last year for my daughter's birthday in October 2008. When she first turned it on it froze but after restarting played fine for 2 hrs then died and refused to work again. Fortunately I had kept my receipt (Target) but was still worried about it having been 4 months prior. They ended up giving me a store credit as they no more in stock at that store and I picked one up from another Target without having to pay the difference between my original sale price. I know you don't have the receipt but you could contact the place of purchase and ask them even if they are able to send off for repairs or put you in contact with the right people. Hope it helps a little ...
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