Question about Google Cell Phones

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I accidently hard reset my phone when it on locked email and password for is correct Google it keep directly me back to set up saying use owners original previous email

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Can only suggest you contact the service provider for help

Posted on Jan 13, 2016

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Anonymous

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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Good luck!

Posted on Jan 02, 2017

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I forgot my password to get in my phone its a samsung galaxy on5 what do i do?


I had the same problem with my galaxy j7, I forgot the login password to get in to my phone. I tried a hard factory reset to manufacture settings. I had contacts and photos backed up with google account, so it was okay to erase and reset the phone. The login password was gone and the phone started like i had just bought it, but then I ran into another problem. My google user account was still logged in when I reset the phone. Androids and googles Factory Reset Protection was activated and a message said "an unauthorized attempt to factory reset was detected, please login with the original user email and password". I forgot the screensaver password and google account password I was still locked out of my phone. Two options I had then was the local phone repair store (boost mobile was going to charge 40$ to unlock my phone) recommended to try this first. The other option was to reset google account password and login to email from another computer for password verification and wait googles 72 hour FRP lockout to use new password to login. If you have any other questions or cant login email at jtobias1020@gmail.com
Jos.

May 07, 2017 | Samsung Cell Phones

1 Answer

Had to do a hard reset. Now, Google won't let me in. I put in my email and password but it just keeps looping. What to do? It's a Zte zmax 2


check your net plan or connect with Wifi and check your ID password is correct check case sensitivity

Aug 23, 2016 | Google Cell Phones

1 Answer

I have a motorola droidmverison phone i did a factory hard reset. And no2 i cant log in cause i donrt. Have the old email info How do i by pass log in with nold user account


This is an activation lock through Google. Basically, the device was factory reset, and there was a PIN or SWIPE lock screen and a Google account on the device when it was factory reset.

As a layer of protection and to ensure the phone is not stolen, it is looking for you to enter the Google account that the device was ORIGINALLY set up with. If you know the Gmail login, but need to reset the password, you will not be able to login to the phone for 72 hours AFTER the password reset.

If you do not know the login, there is no way to bypass this screen. You would need to get the Gmail account information from the original owner.

If you have more questions concerning this, here is an in-depth explanation of the security lock. Guide What Is Android 5 1 Anti Theft Device Protection Feature And How Do...

I’m happy to assist further over the phone at https://www.6ya.com/expert/christopher_d13aca62d29ed9ae

Feb 24, 2016 | Motorola Cell Phones

1 Answer

My Samsung 5 went dead I charged it it wants My Google Password it wont accept it.my email fimcord207gmail.com.I been using my sons ph but it wont let me except email could you call 5415153900 please


The Google passwords that it wants is the owners account, if you are the owner, then you should have no problem with it. To use the email on your son's phone, you must first deactivate your son's account and set up yours.
Now, if you have a Samsung S5, all you need to do is to hard reset your phone. You can do this:
Make sure your phone is off.
Press and hold home>volume up>power button at the same time until you see the Samsung logo come up.
You should be in the recovery section, with the volume down rocker, scroll down until you see "Wipe/Format Data". Press power to activate.
This will set your phone back to factory default, press power on Reboot Phone. And that's it, you have to start setting up your phone, so before hand make sure you have the Google password ready (google account). Good luck.

Oct 10, 2014 | Cell Phones

1 Answer

How do i get into my google mail account when i am locked out n the recovery info is mested up or not upto date.


If there is no way you can prove to google that the person who setup the account is you, they won't reset your password (and that's the say it should be anyway).

It is very important to fill in right the security questions when you are creating any account (gmail, yahoo, etc).

Did you register your mobile number as backup? because in that case you can specify the recovery to mobile phone, and google will send you an SMS with instructions to reset your password to your phone.
There's another option to get an automated phone call back to your registered mobile phone number.

There you go, google has a few methods to recover your account (but you've got to put a bit of yourself).

Sep 22, 2014 | Google Gmail

1 Answer

Forgot password


Go to your email service providers website. If its gmail you have then go to google.com, if its a hotmail account go to msn etc. There will always be a forgotten password link to help you reset it. Once this process has been followed remove the phone battery and replace. Power on and try your newly reset password along with your email address. If this does not work and a security app is responsible for the locking then you may just have to get intouch with your mobile service providers data support team. Failing all of this you may have to 'hard'reset your phone. This will blank your phone and put it back to factory settings. Rather than go through how to reset each brand of mobile the priceedure for your phone is on youtube. Just type in how to hard reset a samsung ace, or htc one or google nexus etc... Good luck :-)

Nov 18, 2013 | Samsung GT-S5300 Galaxy Pocket

2 Answers

Brother try to geust my password and phone is locked and need an google acount have on with the phone but wont accept it help?


Try resetting your google account password by going to https://www.google.com/accounts/recovery

Then after you have reset your password on a computer, try the password on your phone. 

If that doesn't work try this:

Have someone call your phone.  Answer.  Leave the call connected. Push the "back" key over and over (NOT the home key) while leaving the call connected.  Keep the keyboard retracted.

Go to the home screen, go to settings, google account, add another google account, sign in to that--- (must have wifi connected, as you're trying to communicate with the google servers while you're on a phone call-- it will prompt you to turn on wifi if you forget)--  then end the call, and go back to the lock screen.  This time, I use the google account that u just added.  

Mar 02, 2011 | Motorola Mobility Droid (2 GB) Cell Phone

1 Answer

To unlock the xperia 10 from the pattern lock which is the correct softwear to reset the phone?


I have put a pattern lock in my xperia10 phone set. i forgot the pattern and now it says to give google account and password. though i am giving the email- id and password for my gmail , it is not accepting . help.

Dec 14, 2010 | Sony Ericsson XPERIA X10 Cell Phone

4 Answers

Locked out of my HTC Dream due to too may incorrect patterns


Ok, So I just had the same thing happen to me last night and I just fixed it. It'll take 2 people to do it. I went on to my gmail and changed my pattern, after a few minutes my phone had a triangle with an exclamation mark come up in the notifications bar. Don't bother turning off your phone...mine didn't reset for the pattern after 7 hours of being turned off. At this point, once you get that triangle, get someone to call your phone, it'll unlock it for a few minutes. Just long enough for you to change the password on your phone by clicking into that arrow. Then your phone will lock again after the call is done. Put the new password into your phone again on this screen. Then it'll ask you to draw another pattern. Draw something simplistic, then if you want to take it back off just go back into your settings and remove the lock....just remember your pattern this time! hope this helps!

Dec 02, 2009 | HTC Google G1/Dream Cell Phone Black...

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