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Posted on Jul 15, 2009

Red light is on. printer wont print

Tried the command net stop spooler idea - but it didn't work.

Have had the problem for a couple of months now - it used to fix itself if I tood the toner unit out and put it back in.
None of the toner lights have been on - just the status light.

Help!

1 Answer

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  • Contributor 30 Answers
  • Posted on Sep 21, 2009
Anonymous
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Joined: Mar 20, 2009
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Perhaps the Waste toner bottle on the left side of the drum unit is full or the sensors are dirty.

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Related Questions:

0helpful
2answers

My printer spoler is not working

Hi g k,
Have you tried restarting the print spooler from services?
Start the Print Spooler service from the Services console
  1. Click Start, click Run, type services.msc, and then click OK.
  2. Right-click the Print Spooler service, and then click Stop.
  3. Right-click the Print Spooler service, and then click Start.
Start the Print Spooler service at command prompt
  1. Click Start, click Run, type cmd, and then click OK.
  2. Type the following commands at the command prompt: net stop spooler
    net start spooler
    exit
    Note Press ENTER after each command line.
Hope this helps, and please rate:)
Gary
3helpful
2answers

Printer is not working. There is no error light on and the ready symbol light is on. Nothing willnot print

Have you checked if there are any Documents Stuck in Queue to print ? ( under Control panel - Printer and faxes folder )

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone. ( Refresh the Printers and Faxes folder )

If this does not fix the issue :

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document
0helpful
1answer

Print jobs stuck in cue

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document
0helpful
2answers

How do I cancel an order to make it stop printing and clear it out of the system

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show STatus ready with 0 document
0helpful
1answer

Printer will not print anything except test page and wont delete

Possibly, the print spooler needs to be restarted. In Windows, one of the ways to do this is in the Command Prompt window. (Start > Accessories > Command Prompt, right click on the command and choose Run as Administrator in Vista or Win7).
Type "net stop spooler" <enter> without the quotes. At the next prompt, type "net start spooler" <enter> again without the quotes. After the last command finishes, restart the computer. Check that the queue is empty and retry printing.

I hope this helps.

Cindy Wells
1helpful
1answer

Red light on and i can't print

Open command prompt and then type command "net stop spooler" and then type "net start spooler" followed by restarting your printer.
1helpful
1answer

Can't delete print job for an Epson C** printer

I don't know which OS you have. I will assume it is a newer OS like WinXP. You have tried to reboot the PC I'd imagine. Try stopping the print spooler by running the following command from the cmd prompt.

net stop spooler

Then check the print queue and see if you can manually delete the print job. Then issue the command

net start spooler


0helpful
1answer

Printer does not respond, and we restarted it and it still does the same thing

Whats the brand and make of the printer and are there any error lights being displayed ?

also try this solution it may solve your problem:

Click start > click run

in the Run window type cmd

hit enter

now a black DOS window will appear

now type

net stop spooler

wait 10 seconds

now type

net start spooler

it should look like this :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\NCR>net spool stop
The syntax of this command is:


NET [ ACCOUNTS | COMPUTER | CONFIG | CONTINUE | FILE | GROUP | HELP |
HELPMSG | LOCALGROUP | NAME | PAUSE | PRINT | SEND | SESSION |
SHARE | START | STATISTICS | STOP | TIME | USE | USER | VIEW ]


C:\Documents and Settings\NCR>print spool stop
Can't find file spool
Can't find file stop

C:\Documents and Settings\NCR>net print spool stop
The syntax of this command is:


NET PRINT
\\computername\sharename
[\\computername] job# [/HOLD | /RELEASE | /DELETE]



C:\Documents and Settings\NCR>net stop spooler

The Print Spooler service was stopped successfully.


C:\Documents and Settings\NCR>net start spooler
The Print Spooler service is starting.
The Print Spooler service was started successfully.


Anymore information would be great

Thanks
0helpful
1answer

Not printing but fax works

  1. Click Start, click Run, type command, and then click OK to display the command.com window.
  2. Type net stop spooler, then press <Enter>.
  3. Type sc config spooler depend= RPCSS start= Auto, then press <Enter>. The spaces between = and RPCSS and = and Auto are important. Without these spaces, the command fails.
  4. Type net start spooler,then press <Enter>.

Njoy
:-)
0helpful
1answer

Both power & feed lights flash

Information gathered: Basically the printer carrier has stalled.
Lexmark documentation states that you should turn off your printer and wait a few seconds and turn the printer back on.
Restarting the spooler will sometimes do the trick as well.
Go to start, run
type: <cmd> without <>
Command prompt will open up.
Type: net stop spooler
The spooler will say it stopped successfully.
Type net start spooler
The spooler will say it started successfully.
Hope this helps!

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