This is because of the wrong setting you have done. You need reset the device with default setting. Ask for the support if your issue did not resolved. Kindle Technical Support Registration 877 690 9305
Your book won't open on your Kindle (5th Generation), or there's an error when you try to open a book.
Before you perform these steps, make sure that your Kindle is connected to a wireless network. To learn more, go to Connect to Wi-Fi.
There may have been an error with downloading the book. Remove the title from your device, restart your device, and then download the book again.
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