RESET OPTION - Car Audio & Video

This will erase everything on your phone you may want to do a backup first.

here are the steps to do a factory reset
1 go to settings
2 Tap "Backup and Reset" option.
3 Tap "Factory Data Reset".
4 Scroll down and tap the "Reset Device" option.
5 Confirm it by tap the "Erase Everything" option.
Now the phone will start to reset the whole thing and all you need to do is wait for it.

not sure if this is going to help you out but have a read but make sure it is what you want to do before you do it...Navigate to Settings, Backup and reset and then Reset settings. 2. If you have an option that says 'Reset settings' this is possibly where you canreset the phone without losing all your data. If the option just says 'Reset phone' you don't have the option to save data.16 Mar 2017

How to reset Android without losing data - Tom's Guide

www.tomsguide.com/faq/id-3075963/reset-android-losing-data.html...
or go to this link and have a look... How do reset without losing data Google Search

1. Go to your phone Settings.
2. Find the "Backup & Reset" option among the available menu and tap on it.
3. You will find more option, and you need to find "Factory Data Reset" and then tap on it
4. At the bottom, you will see the option of "Reset Device", tap on this option as well.
5. One more thing, tap on the "Erase Everything" option and now the factory reset will begin.

1)Go into your settings> Backup & Reset
2)Tap the factory data reset option and to through the reset of the steps to confirm the factory reset

There should be an option to reset your phone in 'settings'.
Back Up and Reset should give you the option to reset with no problems. As you enter this option, the last option here is 'Factory Data Reset'. Try this and let me know what transpired after....

there is a filter counter option in the settings menu that will give you the option to reset the counter. once in this menu navigate to the "Used Time" option and there wil be a reset button there.

If the device has been reset once there is no option to retrieve the datas again.

1st of all u have to mobile setting and then in setting option so many option will show u then u have go security setting in setting option.nd then more option will show u then u have to go securtiy level nd type ur password.whtever u want to type ur password then ok.by this system u can reset ur phonelock password

1234 is the universal unlock code, then reset code to what u prefer, HONESTLY DOES WORK.