WE NEED TO SERVICE OUR COPIER RICOH ALICIO 3030 AT AQRABIA, KSA

That means it is receiving or sending a fax.

I think that the problem is with the HDD. Did you try to remove the HDD? Try to un-plug it and turn machine ON. If it works you just need to format and recover the HDD. Or replace it with a new one

This is a common error code for Ricoh copiers, Savin and Gestetner copiers that need service. Recently Ricoh has purchased Lanier and now is naming all their new machines Lanier instead of Gestetner, Savin and Ricoh. However, the copier service error codes have remained he same.
When you get this copier printer service code it means the fuser or fixing assembly (same part) has thermistor problem. The copier fuser's thermistors help regulate the temperature of the fuser assembly. The fuser assembly on all copiers including Canon, Kyocera, Ricoh, Sharp and other brands is the part that melts the toner onto the page.
Getting back to the repairing the copier on Ricoh, Savin, Lanier and Gestetner models that have the fuser or fixing code error. The majority of the time the fusers' thermistors (Middle and read) need to be replaced. Just cleaning them will not solve the copier repair service code.
It is usually, depending upon the machine, its a 1 to 2 hour copier repair job because the copier repair service technician will need to dissemble the fuser, insert the two new thermistors, re-assemble, reset the error code and test the copier machine repair. Also, ask the copier technicians to to do a copier cleaning maintenance while on site.

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Try this LINK

You must first try to clean the paper feed roller which you will inside of the printer (bottom) when you pull out the paper tray. If this not works, then I am 100 % sure that the magnetic clutch which operates this feed roller must be replaced. I can tell you the part number for ricoh part catalog:
GX20-0014. If you don't have tech skills please don't do it by yourself because it's a hard and precision work. Call for help tech support
pifonski

What you need is a user guide for Ricoh Alicio 1022 printer. Here is the user guide.

Ricoh Alicio 1022 User Guide

You must have an adobe acrobat reader installed in your system to view this file.

Please rate. Thanks

The printer is set to display the "replace PCU" message after a set number of copies. The only way to clear the message is to replace the color PCU that the message mentions.

"user tools"
"System settings"
"interface settings"
Press the "ip address" button and set.

The model cross references to a Ricoh MP C3000 (Ricoh builds all Savin machines). You can get all the manuals here:

http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb_v1oi/html/oi/rc2/model/mpc25/mpc25en.htm

If i understand the question your copier is in service mode. To get it out of service mode press stop a few times and press and hold the function button then press clear button.

Yes you should be able to set up a destination in your address book. The folder must be shared. Click here for the scanner reference for this machine for more information.

Here is a link to all of the other manuals. Hope this helps. Let me know if you need more help.

If this helps you out, please rate this as fix ya.