I bought a relative a 2nd hand Tomtom Go 750 Live. I checked it out and all was fine. Updated maps with no issue. I recharged it on several different occasiosn with no issue. The relative plugged it into the cigarette lighter via the Tomtom caddy, possibly with a USB cigarette cable that didnt come with the Tomtom. Now the following happens: Since plugging Tomtom into cigarette lighter of car, the amber/green light on the power button no longer lights up. This is the case in all connection scenarios including: Tomtom > Caddy > USB to cigarette lighter cable Tomtom > Caddy > USB cable to PC Tomtom > Tomtom connector-to-USB cable to PC Tomtom > Tomtom connector-to-USB cable to USB plug Also, the PC doesnt pick up the device when its plugged into it The Tomtom still turns on and works although it is about to run out of charge. The battery charge icon on the screen does not go out when connected to power via any of the above methods. I have swapped around the batteries with another Tomtom Go 750 and proved it is not the battery. Is this an expensive fix as it looks like its the connector or circuit board chip.
SOURCE: tom tom one v1 Loose power connector
If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.
The link is as follows:
www.tomtom.com
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