Hi Denise Ward, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? I need to know if the rest of the screen woks fine.Hi Denise Ward, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? I need to know if the rest of the screen woks fine.
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Be sure to check that your battery has enough power to provide this help. Just plug in your charging cable and walk away. Check back in an hours and try powering off or unlocking the screen again.
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https://support.apple.com > en-gb
9 Dec 2015 - Press and hold the Sleep/Wake button until the red slider appears. Drag the slider to turn your device completely off. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
if you remember the password then slide to unlock or else if u dont remember it you have to put it in to dfu mode and then restore it with itunes. make sure you have backed up your ipad.
Try restarting it: hold power button down until "slide to power off", power off for 10 seconds, press power to restart.
if that doesn't fix it, reset your iPad: hold BOTH power button and Home button until device resets and apple logo appears.
Next to the volume control buttons, there is a slide switch that can be set to either unlock the screen orientation or mute the sound. These choices for this button are made in the setttings (gear icon) of the iPad. An easier way to access this function is by the control panel which is accessible by sliding one finger upward at bottom middle of your ipad screen
1. Connect iPad to the computer you have synced with.
2. Open iTunes on your computer and connect it with your iPad. If fortunate, you can enter the iTunes without password. But in most cases, there would be prompt asking for a pass code. Try another computer you've synced with, or use recovery mode. (The recovery mode will be mentioned in method three.)
3. Find your iPad in summary and make a manual backup. Once the backup have finished, click Restore your iPad with the most relevant back-up.
hard reset the device OK, you have noticed the strange behavior of your iPad / iPad 2 or even new iPad 3. It tends to freeze for about a few seconds every minute or is running too slow or something else. This is probably the best time for the hard reset of the tablet. To make things easy follow simple sequence:
Make sure your iPad /iPad 2 / iPad 3 battery is charged above 20% (we would recommend at least 50 - 60 %). If you are not sure charge you tablet for at least 40 minutes.
Make sure your Apple tablet is in Power On state.
Watching the shining screen of iconic tablet with apps' icons on it press and hold down the Wake/Sleep and the Home buttons simultaneously, ignore the red slide "to power off", just keep both buttons holding until the Apple logo appears. This logo is the signal that the hard reset has succeeded. Be patient, some times the hard restart of iPad may take up to 10 - 15 minutes. But such a long restart is a rare case.
Be sure that hard reset retains all data and settings on iPad, it doesn't delete anything. If you want to start over and delete all personal data from iPad you should use iPad Recovery Mode.
Step 1
To reset the Apple iPad you should first locate the power
button. This is the button on the top right corner of the iPad when you
are holding it like a book, with the narrower sides on the top and
bottom.
Step 2
Once you have located this button you will need to simply
hold this button down for about 3 seconds or until you see the red
slider icon (a red rectangle with a white arrow facing toward the right)
come across the top of the screen. The slide area or the area to the
right of the button will be labeled Slide to Power Off.
Step 3
If you want to just reboot to iPad you can do that by
touching the red slider button and sliding your finger along the slider
area toward the right side of your iPad. The iPad will automatically
start shutting down, it may take it several seconds depending on the
amount of space you are using on your iPad and the programs you had
running when you requested the reboot.
Step 4
To turn the iPad back on or restart it after you have shut
it down just press the power button (remember that's the button on the
top right of the iPad).
That behaviour is strange. I've never seen anything like that happen and i've owned iPads from the first version on.
I strongly suggest you make a last backup and then use iTunes to reinstall the iPad.
It might be a good idea to start without using the backup and test if turning off is working as expected then. After that reinstall the iPad again and use the Backup you made first to have all your settings, apps and such back. If the problem returns it's in the backup ....
Hi Denise Ward, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? I need to know if the rest of the screen woks fine.
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