This seems to be a common issue but no obvious fix has been found
The printer head is defective, replace.
SOURCE: black ink not printing
Fix ink cartridge
I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did.
Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink.
Everything seems to work now.
SOURCE: Fulll ink cartridges but paper blank after printing
I've tried many kinds of cleaning and nothing helps save the old printhead. The only repair is to replace the printhead which costs around $100.00 for the part alone. It's not easy and should be done by a shop but a new machine would be less than the repair and you start again with a one year warranty.
Testimonial: "Thanks for the tip - I shall have another go with the cartridge first, otherwise I might take your advice and just buy another printer. Just my luck! "
SOURCE: black ink will not print. Colours ok
Get a syringe, remove the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up.
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