Microsoft Xbox 360 Console Logo
Posted on Jul 16, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Power supply light is red - Microsoft Xbox 360 Console

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 63 Answers
  • Posted on Jul 16, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jul 13, 2009
Answers
63
Questions
1
Helped
33601
Points
205

This issue occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply will turn itself off if one of the following conditions is true:

  • There is too much current
  • The voltage is too high
  • The temperature of the power supply is too high
Under these conditions, the light on the power supply turns red.

Step 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or that it has already overheated. If the power supply light is red, follow these steps:
  1. Make sure that your Xbox 360 console is turned off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall socket.

    For more information about how to disconnect the Xbox 360 power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect the Xbox 360 power supply
  3. Let the power supply cool for several hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall socket during this time.
  4. After the power supply has cooled for several hours, reconnect the Xbox 360 Power Supply to the console and to the wall socket.
If the power supply light is still red, go to step 2. Step 2: Make sure that the power supply is plugged in correctly loadTOCNode(2, 'whattotry'); If the power cord is plugged in to an extension cord, a surge protector, or a power strip, the current or voltage that flows through the power supply may not be correct. Make sure that the power supply is plugged directly into a working wall outlet.
Step 3: Plug the power supply into a different wall socket loadTOCNode(2, 'whattotry'); Try a different wall socket. Ideally, plug the power supply into a wall outlet that is elsewhere in the house.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
4answers

IN104 automatic shutdown

Hello, my infocus in104 will power up for a while (1- 5 minutes) when connected to the power supply and turned on, after that it automatically shuts down. Power button does not light red when it automatically shuts down and need to be unplugged for a minute or more before red power button will light up again.
0helpful
1answer

Three red lights flashing

Well mainly it is down to overheating, and as you play your games the motherboard flexes ever so slightly and the soldering snaps off and that is when you are left with the red lights of doom.

Step 1: Turn on the console, and check the light on your power supply
The power supply light is located on the black box that is in the middle of your power cord.

Step 2: If power supply light is green, try this solution

Step 3: If the power supply light is red, is orange when the console is powered on, or is not lit, try these solutions:

Solution A: Unplug your console, plug it into a different outlet in a different room, and then turn it on
This will help determine whether the problem is with your power supply, your power outlet, or your console.

Solution B: Request a replacement power supply
If the power supply light is still red, orange, or not lit, the problem is with your power supply. Contact Xbox Support to obtain a replacement power supply.

Good luck!
0helpful
1answer

3 red lights on

Step 1: Turn on the console, and check the light on your power supplyThe power supply light is located on the black box that is in the middle of your power cord.

nopower.jpg
Figure 2: The Xbox 360 Power Supply light uparrow.gifBack to the top Step 2: If power supply light is green, try this solution 3frlgreen.jpg
Figure 3: Three flashing lights on the Ring of Light with a green power supply light Solution: Submit a console repair requestYour console is in need of a repair. There are no additional troubleshooting steps. To begin the online repair process, click one of the following links: Step 3: If the power supply light is red, is orange when the console is powered on, or is not lit, try these solutions 3frlpower.jpg
Figure 4: Three flashing lights on the Ring of Light with a red, orange, or unlit power supply light Solution 1: Unplug your console, plug it into a different outlet in a different room, and then turn it onThis will help determine whether the problem is with your power supply, your power outlet, or your console. Solution 2: Request a replacement power supplyIf the power supply light is still red, orange, or not lit, the problem is with your power supply. Contact Xbox Support to obtain a replacement power supply. Contact Xbox Support
(source: www.microsoft.com)Kind Regards
1helpful
1answer

Tree lights in red

Step 1: Turn on the console, and check the light on your power supplyThe power supply light is located on the black box that is in the middle of your power cord.

nopower.jpg
Figure 2: The Xbox 360 Power Supply light uparrow.gifBack to the top Step 2: If power supply light is green, try this solution 3frlgreen.jpg
Figure 3: Three flashing lights on the Ring of Light with a green power supply light Solution: Submit a console repair requestYour console is in need of a repair. There are no additional troubleshooting steps. To begin the online repair process, click one of the following links: Step 3: If the power supply light is red, is orange when the console is powered on, or is not lit, try these solutionsuparrow.gifBack to the top 3frlpower.jpg
Figure 4: Three flashing lights on the Ring of Light with a red, orange, or unlit power supply light Solution 1: Unplug your console, plug it into a different outlet in a different room, and then turn it onThis will help determine whether the problem is with your power supply, your power outlet, or your console. Solution 2: Request a replacement power supplyIf the power supply light is still red, orange, or not lit, the problem is with your power supply. Contact Xbox Support to obtain a replacement power supply. Contact Xbox Support(source: www.microsoft.com)Regards
0helpful
1answer

3 red lights box under 3 years old

RED LIGHT OF DEATH!
The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 motherboard or power supply.You can test power supply with a voltmeter from power supply wires to the connections on the motherboard. If no power or low power, the supply is bad. If there is plenty of power, then motherboard could have bad capacitor or chipset on it causing the problems. You can test those with an ohmmeter to see which component is not the same.
0helpful
1answer

FLASHING RED LIGHT ON 360

Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or it has already overheated. If that is the case, you should let the power supply cool for several hours in a well-ventilated space. Turn off the Xbox 360 console and don't turn it back on while the power supply is cooling. This will allow the power supply sufficient time to cool. As soon as the power supply has cooled off, the power supply light will change from red to orange, and you can turn the console back on.

If the power supply light is still red after you have let the power supply unit cool in a well-ventilated space, the power supply unit may require replacement. You can contact Xbox Customer Support at http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to replace the power supply.

Make sure that the power supply is plugged in correctlyFor further details go to this link
http://support.microsoft.com/kb/906101/


0helpful
1answer

Three red lights

Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. CAUSE: The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. MORE INFORMATION: If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem: 1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.If your console continues to display three flashing red lights, your console may have to be repaired. If none of these help, pease contact Xbox support at http://xbox.agent.asahost.com/ to talk to a live agent.
:)
0helpful
2answers

Three red lights on my xbox 360

SYMPTOMS loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top
CAUSE loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top
MORE INFORMATION loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem: 1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.If your console continues to display three flashing red lights, your console may have to be repaired. If none of these help, pease contact Xbox support at http://xbox.agent.asahost.com/ to talk to a live agent.
0helpful
1answer

Three red lights

three red lights (no error message) - two reasons for the red lights: hardware failure or power supply unit failure.

when the three red lights is showing check the light on the power supply unit. if the light is green you console is experiencing a hardware failure. you need to send the console to MS service center or if you have no MS support in your country look for someone who knows how to repair the console or go to xbox-scene.com and look for information on how to repair the console yourself.

if the light is orange, red or no light at all, there might be a problem with the power supply unit. disconnect and reconnect the power cables from the 360 and reconnect them again. if there is an inter-cooler connected at the back of the console, remove the inter-cooler and turn on the console without the inter-cooler. try also a different wall socket and if the light on the power supply is still orange, red, or no light when you turn on the console you need to replace the power supply unit.
1helpful
3answers

Xbox360

Is the it the power supply red light?

The red light may indicate that the power supply is too hot or is overheated. Therefore, you should let the power supply cool for several hours in a well-ventilated space. During this time, you should not try to turn the console back on to allow the power supply sufficient time to cool. As soon as the power supply has cooled off, the power supply light will change from red to orange, and you can turn the console back on.

If the power supply light is still red after you have let the power supply unit cool in a well-ventilated space, the power supply unit may require replacement.
Also make sure the power msupply is plugged in correctly.

You could also purchase a new power cord.
Good luck
Mick
Not finding what you are looking for?

1,355 views

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

ELECTRICKSUSA
ELECTRICKSUSA

Level 2 Expert

282 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...