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Tammy. J. Maki Posted on Mar 28, 2016
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I put in wrong code and now it says disabled connect to iTunes but I set the phone up with wifi so how do I get in my iPhone?

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joshd

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  • Expert 59 Answers
  • Posted on Mar 31, 2016
joshd
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Your iPhone is currently on disabled mode after entering wrong combination of password. There are several ways to gain back the access to your iPhone:

First Method: iTunes
1. Using your computer, open iTunes where you have recently backed up your iPhone.
2. Connect your iPhone. Once your iPhone is detected, a notification will appear to enter your passcode. Note: If the lockscreen doesn't show, proceed to next method.

Second Method: Update

1. While your iPhone connected to iTunes, powered on. Hold down the Power key + Home button simultaneously until the screen off, keep on pressing the Home button then release the Power key until iTunes detected that your iPhone is on Recovery Mode. Note: An iTunes logo will appear on the iPhone when Recovery mode is enabled.
2. On iTunes, click on Update iPhone. It may take a while to download the software, so leave it for a while connected until the installation complete.
3. Once updated, try unlocking your iPhone. Note: If you still can't unlock your iPhone proceed to next method.

Third Method: Restore (last option)
1. If method 1 and 2 fails to unlock your iPhone. Then try to restore your iPhone into its factory default and restore your backup after.
2. Go to recovery mode. See method 2 step 1 process to enable recovery mode.
3. Then choose Restore iPhone. Note: Restoring your iPhone will delete and remove all of your data including apps, music, photos, messages, contacts, notes, etc.
4. It may take a while to download and install the software, so leave your device connected until the process complete.
5. After your iPhone has been restored, choose restore from a backup or iCloud, then wait until your iPhone successfully synced your old data.
6. Try unlocking your iPhone.

-joshd



I put in wrong code and now it says disabled conne - 26144704-34vh5jfkcldnochwg3xm3wmd-2-1.png

26144704-34vh5jfkcldnochwg3xm3wmd-2-3.jpg

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Does this copied and pasted advice help you?

iOS: Forgot passcode or device disabled If you set up a passcode on your iPhone, iPad, or iPod touch, and you or someone else then enters the wrong passcode too many times, your device will disable itself temporarily. Learn what to do if you have forgotten your passcode, or if your device displays a message saying it's disabled.If you enter the wrong passcode six times in a row, you'll be locked out and you'll see this message:
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    ht1212_01-ios_7-iphone_disabled-002-en.png
If you can't remember your passcode, you'll need to erase your device using iTunes, Find My iPhone, or recovery mode. Then use a backup to put your data and settings back on your device. Here's how. Use iTunes If you have synced your device with iTunes, you can restore your device.
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    ht1212_02-itunes_11-device_summary_tab-002-en.png
  5. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup."
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Use Find My iPhone If you enabled Find My iPhone, you can use it to erase your device.
  1. Go to icloud.com/#find to see if you enabled Find My iPhone.
  2. Click All Devices at the top of your browser window.
  3. Select your device and click "Erase [device]" to erase your device and its passcode.
  4. Use the Setup Assistant on your device to restore the most recent backup of your device.
Use restore your device as new or from a backup.
  1. Disconnect all cables from your device.
  2. Turn off your device.
  3. Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
  4. Continue holding the Home button until you see the Connect to iTunes screen.
  5. iTunes will alert you that it has detected a device in recovery mode.
  6. Click OK, then restore the device.
Last Modified: Jul 8, 2014
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