Machine start but drum and motor doesn't spin, belt is alright.

have you tried any other cycles?does the drum turn at all?belt or brushes in motor may be cause

have you checked the motor brushes there are 2 of them they are located on each side of the motor you will have to take the motor off and you will see them at the back of the motor undo the 2 screws on each one and take out the carbons should be 25m long and shinny and spring in and out freely I can supply new ones if you need them

hello there and welcome to fixya
It doesn't pump or spin
If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:
If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.
If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
It pumps, but doesn't spin
If your washer pumps out the water but doesn't spin, check these:
The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.
The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.
The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

Hello sue, welcome to Fixya.

Are you able to remove the back panel and check the belt ?

How much are you able to perform on your own I should say, check motor, wiring etc ?

Let me know, I'll watch for your reply and have a better understanding of how we can help you.

macmarkus :)

hello,
If the motor is spinning very rapidly when it should just be tumbling then it sounds like the tacho has gone or come loose on the motor.It may well need a new motor or there could even be a fault with the main programmer

Yes, maybe you can. Does it wash OK? i.e. the drum rotates but does not spin? If so, likely to be programmer. If no rotation at all on the drum, likely to be the motor or the belt. To find out which, take top of machine off and look to see if you can see the motor pulley - if it spins when you put it on a normal wash cycle, but the drum doesn't, it's the belt and an easy cure. In general terms: Belt=easy cure. Motor=new motor not too expensive, depending on machine quality, quite often worth the price. Programmer=unless you have a top end machine like a Miele, very expensive and you are looking at a new machine. PS some machines have a switch to cut out the motor if it spins too far out of balance - these can get damaged if you had a big load in and the drum really moved a lot. Look to see if you have such a switch and check it is not damaged. It will typically be on or near one of the suspension legs.

If the machine pumps water inside but does not start :

Start checking the lid switch, if this is stuck the machine wont start.

If the drum does not move at all, the motor, the motor control unit, the motor coupler, the control board may be faulty.

For more details , see: It doesn't spin

See also a general diagram here: Front Load Frigidaire/GE/Kenmore Style

Start checking the lid switch, if this is stuck the machine wont start.

If the drum does not move at all, the motor, the motor control unit, the motor coupler, the control board may be faulty.

For more details you need to observe if machine is draining and pumping water inside during cycle, see: It doesn't spin

Dear Customer,

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Noisy or vibrates too much

• General tips
• Balance the load
• Level the machine
• Inspect the water pump for a blockage
• Inspect the coupling
• Inspect the transmission
• Adjust the drive belt tension
• Check the motor bearings
• Check the drum brakes

Drum does not spin

• Test the lid switch
• Test the timer control
• Test the centrifugal switch
• Test the water level switch
• Inspect the motor coupler
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission

No water is entering the wash tub
or no hot water
or no cold water

• Check that the water supply valves are turned on
• Inspect the water supply hoses for kinks
• Check the filter screens
• Test the water level switch
• Test the water temperature switch
• Test the timer control
• Test the water inlet valve

Washer does not work but it does make noise

• Check that the water supply valves are turned on
• Inspect the filter screens
• Test for overheating
• Inspect the water pump
• Test the water inlet valve
• Test the motor

please rate this solution if it meets ur need, else choose fixya.Thank you..

Too empty your machine reset the programmer to Final spin. the machine should empty normally.

If you have a fast flashing light its most likely to be 1 of 2 things.

1. The belt from the motor has broken. (price for belt is less than 20 pounds.)

2. The brushes in the motor have worn down too much to make the drum turn. Look underneath the washing machine to see if black power (Carbon) is deposited under the motor.
(Price for set of brushes is less than 20 pounds)

Labour should be no more than half an hour by anyone decent.

Regards