Canon imageRUNNER 2520 Laser Multifunction Printer Logo
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Ahmed Abdullahi Posted on Apr 14, 2016
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I replace my machine for fuser flim unfortunately the screen shows 'E000000' How do I correct this error code?

1 Answer

Joseph Coppeto

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  • Master 360 Answers
  • Posted on Apr 14, 2016
Joseph Coppeto
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  1. Try first to clear the error
    clearing the error may not fix the fault
    Press the *with a circle around it then press 2 and 8 at the same time then press *again /press copier touch button/function/clear/error/ok button then switch off m/c on hope it works

    also:
    Additional Functions: Click the Additional Functions button once. Do not hold down.
  2. Two and Eight Buttons: Click the 2 and 8 buttons at the same time once.
  3. Additional Functions Revisited: Click the Additional Functions button once again. Do not hold down.
  4. Copier Button: The System Management screen will open. Click the Copier button on the screen.
  5. Function Button: Click the Function button at the top of the screen.
  6. Clear Button: Click the Clear button on the screen.
  7. ERR Button: Click the ERR button to highlight it.
  8. OK Button: Click the OK button at the bottom of the screen.
  9. Power Off/Power On: Power the unit off and back on using the switch on the side of the unit. The error will be cleared.
  10. Restart eCopy:Once the unit is back up, restart the eCopy machine.
    From:
    https://www.question-defense.com/2008/11/10/canon-imagerunner-error-code-reset

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Note that clearing the error may not necessarily fix the fault.
Press the * with a circle around it then press 2 and 8 at the same time.
Then press * again.
Press copier touch button / function / clear / error /ok button then switch off.
Switch the machine back on.

The error code indicates that the machine doesn't sense the temperature of the fuser getting hotter. Usually this calls for the fixing film unit to be replaced because the thermistor has gone bad.
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Okay, to be of real help you have to reset the error in service mode as the officetech1 said. To do this you need to press the head key (the head with the star inside) then 2+8 together and then the head key again. This will get you into service mode. Then select 'COPIER' then 'FUNCTION' then 'CLEAR' then select 'ERROR' or 'ERR' press 'OK' then switch the machine off and on again. This may get it working for a while or a long time. But if not, you will need a fixing film unit to remedy the problem.
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