Just by doing the factory reset the problem will not be solved. You need to bypass the FRP of your device. There are lots of ways to bypass the FRP of your device. You can check outFRP APK all here. You will also get distinctive solution for different devices in the following website. For more details go to FRP APK all. Observe all the method and fix your problem. Let me know about your progress.
After 'factory reset' you can 'skip' this kind of questions.
If you have Miracle box than use it and do remove FRP lock than do reset factory setting by manu...........Done
Clear cache of Google Mail and Accounts. Try to login again with your phone.
you can most likely set up your own email address via www.gmail.com to sync the phone to a new gmail email.
it is needed on android phones for the google store !
create a different gmail account as it is used for the android play store app to down load apps to your phone. Unless you were using gmail for email on the phone it does not matter as long as play store has a gmail email account. just go to www.gmail.com and create a gmail account and use it for this htc phone only.
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