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Beverly Scotland Posted on Apr 23, 2016
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Trying to copy video from pc to kindle and don't have drivers installed for kindle.

I am using a conventional usb cable and it can't install kindle drivers. I don't have the original packaging. Where can I get the drivers for my device?

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Mike Magnay

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  • Expert 118 Answers
  • Posted on Apr 24, 2016
Mike Magnay
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You should not need drivers for a Kindle- it looks like a mass storage device to a PC. It should be recognised as soon as you attach it.

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0helpful
3answers

Transfer books from old kindle to new kindle

Hello
For DRM free eBooks, you can easily transfer them to other Kindle devices with USB cable freely. You just need to simply plug your Kindle to computer with the USB cable, then there will be a removable disk, open the disk and find the books you want to transfer to other Kindles, then copy them out to your local drive. Read more...

For any help or support just visit us: Kindle Fire Support
tip

Kindle not charging

If your Kindle (any version) is not charging because the USB port has gotten loose, try this...wrap a small piece of aluminum foil around your USB connector - the end that plugs into the device. Be careful not to extend the foil past the end of the connector, you don't want to damage your device. Plug the cable in to the outlet and into the Kindle port as usual, then watch the orange light come on!

Kindle charging ports get worn out over time, the foil is a great conductor and makes a solid connection. Obviously, you'll want to try a different cable first, but if that doesn't work, this is free and easy!
on Mar 26, 2015 • Amazon Kindle Fire HD
0helpful
1answer

I need to install Kindle Fire to PC.I went 2 Control Panel,add device,the options were not applicable. I am clueless as to what to choose. I thought it would be as simple as adding a printer.

probably not ---as it is a plug and play application
try connecting using the usb cables switch off the kindle before connecting cables
switch on the kindle and the pc will see it as a new item and will search for the drivers needed to make it work
from there follow the installer wizard
0helpful
1answer

How do I update my kindle?

Didn't update in time? Do a manual update At this point, you'll need to update your device manually. It'll require you to grab a USB cable and do the install with your Kindle connected a computer. Here's how:
  • Go to Amazon help page, find your device and click the link in the neighboring column to download the update. Use the above instruction to find out which software your device is currently running. In some cases, you might need to download and install more than one update.
  • Plug your Kindle into your computer. Once it appears as a drive, drag and drop the update file to your Kindle. (Not a subfolder, just the top-level Kindle drive.)
  • Eject your Kindle and disconnect the USB cord.
  • On your Kindle, go to Menu > Update your Kindle. Your Kindle will let you know when the update is complete.
abcFileHippo Download Free Latest Update Software and Printer Drivers
0helpful
1answer

How do I get the fix on my Kindle that everone is talking about?

You will need to manually install the latest software update for your device in order to resume normal functionality.
To get the correct software for your device and for more information, go here -> Critical Software Update for Kindle Readers
To manually download and install the latest software update:
  1. Turn your Kindle on and connect it to your computer using the USB cable.
  2. Drag and drop the software update file from your computer into the Kindle drive. Important: Do not drop the software update file into one of the folders within the Kindle drive.
  3. Monitor the file transfer. After the file has transferred successfully, eject the Kindle to safely disconnect it from your computer.
  4. Disconnect the USB cable from your Kindle and your computer.
  5. On your Kindle, start the software update:
    1. From the Home screen, select or tap the Menu icon, and then select Settings.
    2. Select or tap the Menu icon again, and then select Update Your Kindle.Note: This option will be greyed out if the most recent update was already installed or if the file transfer was not successful.
    3. Tap OK to perform the update.Note: Your Kindle may restart multiple times during the update. Your may also see Your Kindle is Updating on the screen.

Once the update is complete, your Kindle should automatically restart and you should once again have access to the Cloud, the Kindle Store, and other Kindle services on your device.
0helpful
4answers

I have a new kindle. Can I tranfer my books onto from my old one?

You can easily load all of your books onto your new Kindle. Amazon retains a record of all your book purchases in an archive. When you register your new Kindle (and turn on wireless) it 'phones home' to Amazon and Amazon places an entry on your main menu entitled Archive. Just click on that entry and all of your past book purchases will appear and will automatically be downloaded to the Kindle when you click on them.

However, if your old Kindle contained any books, pictures, or documents that you did NOT purchase from Amazon, those items will not appear in the Amazon archive. You will have to download those items to your new Kindle the same way you installed them on the old Kindle. If the only location of those un-archived documents is the old Kindle, then this will become a two step process because you cannot copy from one Kindle directly to another. Instead you must copy the documents off the old Kindle onto a computer using the USB cable, and then copy the books from the computer onto the new Kindle by way of the USB cable or by email using an authorized email account. (To authorize an email account for sending books to your Kindle, please visit Amazon's "manage my devices" section. If the new Kindle is not registered, or if it is blacklisted, then you cannot use the email method to transfer the books. The only way to install books on an unregistered Kindle is directly via USB cable.)
0helpful
1answer

Downloading books

If you have the 3G model of Kindle then you can download books using 3G which is like you would use with a mobile phone.

If you don't have 3G then you will need to connect to a WiFi network in order to download books directly to the Kindle. See the Connecting With WiFi Guide for details of how to do so.

You can also transfer books directly from your PC to your Kindle using a USB lead - see the video guide on how to do this.
0helpful
1answer

My kindle will not turn on

  1. Connect Kindle to a different outlet and/or USB port. If available, also try using a different USB cable or power adapter
  2. Verify the yellow charge light in the power switch at the base of the Kindle is on. When fully charged, the light will appear green.
  3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart." Is the charge light on?
  4. Is the charge light off? AC adapter needs to be replaced.
  5. Contact Amazon if under warranty if those steps don't work
0helpful
1answer

Kindle will not charge from out let or computer

Please clarify: what charger did you use to connect to an outlet? The Kindle 3 comes with an USB cable to charge from a PC or Mac computer and no charger outside for many countries outside the US (for other countries an external charger is available from Amazon as optional accessory). Use of a different charger (e.g. mobile phone charger with USB connector) is not supported, not recommended and may fry your Kindle if a wrong voltage is hooked to it.

Things you can try:
  1. Use a different outlet to charge the Kindle.
  2. If you use the supplied USB cable to connect to a PC, make sure its firmly seated on both ends. Connect to a powered USB port directly on your computer. Some external USB hubs do not come with a separate power supply (external power supply is mandatory for an USB 2.0 hub, some cheap models are sold without one anyway) and are not suited to charge anything. Just to make sure, disconnect any other USB device except mouse / keyboard to check if the USB port in use is not burdened by too much drain.
  3. The Kindle power LED should glow amber while charging and green if the device is fully charged.
  4. Give the Kindle a reset pressing Home --> Menu --> Settings --> Menu and select "Restart." If the charge light is on but the device is still not charging, contact Amazon customer service.
  5. If the charge light does not light, the AC adapter or cable needs to be replaced.
  6. Contact Amazon customer support for any warranty issues.
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