Question about Tomtom GPS

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Why does my tom tom keep going the shut down page every 10 seconds I have pressed reset but makes no difference I ride bmw r1200rt

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  • Tomtom Master
  • 514 Answers

One possible cause is that your battery is low or the battery can no longer hold a (good) charge. In this case, the TomTom is shutting down because there's not enough battery to keep it running, even though it is plugged into a power source.

To determine if the battery is the cause, try to charge the TomTom battery .... using a (USB) connection to your computer, or a direct power source (i.e. while the TomTom is not being used). Let it charge for a few hours until the batter charge indicator shows that it is fully charged (or just leave it charging overnight).
Then, unplug the TomTom from the "charger" and power it up. If the TomTom (battery) doesn't hold a (good) charge, the device will shut down within a few minutes, e.g. 10 mins or much less.
When you (then) plug the device into a power source, and it doesn't stay on (i.e. it keeps shutting down after 10 seconds), you can safely conclude that the battery is the cause of your problem.

Posted on May 02, 2016

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

SOURCE: Tom Tom ONE Version 3

Radioland I have the same issue, it take almost an hour to DL with 1.8MBPS DSL, then I get a system error when it goes to install on the GPS

Posted on Nov 25, 2007

Anonymous

SOURCE: Tom Tom ONE Version 3

Found the problem being a corrupt file in the unit. Connected it to Tom Tom and deleted the file. The unit then started and the system replaced the file. Only problem cant remember the file name...found this solution on the web

Posted on Apr 14, 2008

compusat

  • 373 Answers

SOURCE: charging the Tom Tom - unit shuts off with car charger plugged in

The shut down' problem is caused by a faulty 'USB' charger socket

Swap out the socket and make sure you resolder ALL 5 terminals and the 4 pcb clamps.

Only attempt this if your skilled enough. A botched repair will not work and cause more even fatal damage to the pcb.

Sorry if I just depressed you but that's what need to be done.

TomTom support lie and tell you its the navcore, NOT

I have carried out this repair myself and it did cure the problem.

Posted on May 15, 2009

dennis bullard

  • 4090 Answers

SOURCE: tom tom wont switch on

try a battery replacement


Posted on Jul 26, 2009

Mitesh Kr Anand

  • 497 Answers

SOURCE: my tom tom 920 keeps shuting down every 2 mins.it

If the battery is flat or dead it will never go on until you either charge the battery or change it. Batteries have a life of 2-3 years if used correctly.
That is charged using an AC source and definitely not starting the engine while the unit is plugged in.

1. Ensure that the battery is fully charged.

2. Try with different battery to determine whether the issue is with the battery or with the GPS device.

Hope this will help you.

Good Luck!!!!!!!!!!

Posted on Sep 28, 2009

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