Screen doesn't respond to any controlls
First try holding power button down for about 15 secs and see if you get response..if that does nothing, then hold down power button and home button at same time until it reboots. good luck
Hi Lynn, The link below is a YouTube video showing how to fix your phone/tablet, Also there's video's down the right side of the link that may help as well....CHEERS..
https://www.youtube.com/watch?v=0PAB6khykWE
How To fix any Android Phone Tablet that won turn on
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