Not an UNCOMMON complaint Rosemary Stein,
On the new machines "suds-sensors" control the "efficiency" of your machine...
If you check you OWNERS MANUAL I'm pretty sure
You need to run good grade "HE" detergent...
The reason being the "suds-sensors" will get messed up with BARGAIN detergents & become MORE IN-EFFICIENT.
Contemporary wisdom says "If you stop now and run some cleaner in your machine you can avoid costly serve charges".
Hope this helps!
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