My rocketfish bluetooth headset works when it is plugged in but when I take it off charging it won't turn on or do anything. I don't know why?

Try uninstalling the unit, and then install it again. After you have reinstalled the software, try to reset the headset:

Press and hold the Power/Send/End button and connect the charger at the same time. The headset is turned off and reset. Afterwards, try re-charging the unit (if necessary) to see if that resolves the issue.

If this doesn't fix it, I would recommend pursuing replacement options. Bear in mind, if warranty coverage has expired, you would be responsible for the cost of another item.

The link below on page 7 has the sequence for turning on your headset (Explorer 230 and 220 work the same). If you're still having problems, then it needs to replaced.

Plantronics Explorer 230 User's Guide

Good luck from Headsets Direct!

I would try deleting the headset from your phone. Do a re pair or subscribe to your phone. I am sending you a Plantronic user guide for the Explorer 220.

Good luck from Headsets Direct!

I have seen on some Plantronics Bluetooth headsets that you can perform a system reset by doing the following, It might help but not sure.

Instructions:
While plugging in the AC charger, hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset.

Good luck from Headsets Direct!

Please follow the correct instructions below to successfully pair your headset with the phone.Make sure that the headset is sufficiently charged before pairing.

Charge the battery
Before using your headset, charge the battery for at least 8 hours. Charging the battery completely (and keeping it charged) will help you get the longest possible talk and standby time out of the battery.

Pair the headset to your Bluetooth phone
Pairing is like "introducing" two Bluetooth devices and giving them permission to connect to each other. If you want to use the headset with more than one phone, you need to pair it with each phone separately. Once a phone and the headset are paired, they can connect automatically whenever they detect each other.
1. Make sure the headset is powered off and the power adapter is not connected (you can't use the headset while it's charging).
2. Press and hold Power until the LED flashes alternating red and blue. The headset is in pairing mode and should be visible to other Bluetooth devices.
3. On your phone, start a search for Bluetooth headsets or handsfree devices. (This process may take several seconds, and it will be different for each phone; see your phone's manual for detailed instructions.)
4. Your phone should discover a device called a BT108, BT108 headset, BT109, or BT109 headset, When your phone asks if you want to pair with this device, answer yes.
5. When your phone prompts you for a PIN code or password to pair with the BT108 or BT109 enter 0000.
6. When the headset is paired, the LED turns blue and flashes every 3 seconds. Your phone might display a confirmation message, also.
7. Your phone might ask if you want to change the headset's name; generally, you should only change the name if you have more than one BT108 or BT109 headset that you use with this phone.
Connecting to your phone
Most phones connect to the headset as soon as you pair it; if yours won't, turn the headset off and back on. If headset still won't connect, check your phone's owner's manual for additional Bluetooth information.
Once the headset is paired:
Whenever you turn the headset on, it will automatically try to connect to whatever device it was connected to last.
If the headset loses the connection (e.g., if your phone is out of range), it reconnects automatically. To manually reconnect, press Power.
If the headset goes more than 1 hour with no connection, it automatically turns off.

If you need further assistance please leave me a reply.Hope you are satisfied with my solution.Your valuable feedback would be appreciated.Thanks for choosing Fixya.

TinuAlbinAlex

it could be, try to re-pair it with your cell phone(turn both the phone and the headset off and then turn them back on then go thru the repairing process) . If it dosen't see it then try to charge it fully and repair it with your phone (same way again) . If that dosent work see if the phone can pair with anything else bluetooth. If it can then you might have just found the end of life of the headset (unfortunateley they don't last forever)

Make sure the wall socket it's plugged into is on. Some have wall switches that must be turned on to activate the socket. Leave it plugged in over night if you are using it the first time. Plug something else into the socket (like a desk lamp) to make sure it is delivering electricity.
If it still doesn't turn on after attempting to charge with an electrical socket you know works, the product may be defective.

change the battery

The internal battery is bad or your charger is faulty, got a kink in the cord.