We just need to know what to do to get this fixed
Here's one method and you will see other suggestions to the right on the same YouTube page.
I’m happy to help further over the phone at https://www.6ya.com/expert/donald_f2ed37026a3ac881
Tonda, You may have to do a factory reset to get sons phone unlocked. Check the links below to see which buttons to use to reset tablet.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
RCA Factory Reset Reboot Unlock
How to unlock RCA Tablet
How do restore my sons RCA RCT6077W2 tablet after too many pattern...
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