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The error message "replace toner" indicates that the printer's toner cartridge needs to be replaced. However, since you mentioned that you already replaced it with a new one, there may be a few reasons why the error message is still appearing:
The toner cartridge may be defective. Even though it is new, it may have a defect that is preventing it from being recognized by the printer. Try replacing it with a different toner cartridge.
The toner cartridge may not be compatible with your printer. If you are using a non-genuine toner cartridge, it may not be compatible with your printer. Try using a genuine Kyocera toner cartridge.
The toner sensor or other hardware may be malfunctioning. In some cases, the error message may be caused by a malfunctioning toner sensor or other hardware issue. In this case, you may need to contact a Kyocera service technician for further assistance.
Hi
You say you have checked the toner and there is "enough inside", I don't know how you can check this and the error suggests that the cartridge needs replacing. Have you tried a new cartridge ? This is the first step.
Is the cartridge you get the error with a Ricoh cartridge or a compatible. If compatible this could be the cause of your error.
Cheers
I got this same error message on a newly acquired Brother DCP-7040 that I purchased used off of ebay.
As I was troubleshooting this unit (that I bought untested off of ebay - hey gambling has paid off handsomely for me many times before!), this error message kept popping up.
I checked the COUNTERS (page & Drum life) and found out that the DRUM had 0% life left. BUT, the reason it showed ZERO was because this unit did not have any drum! The toner cartridge (TN-360) needs to sit WITHIN the drum (DR-360) on this DCP-7040 unit, as well as in models DCP-7030, MFC-7340, MFC-7345C, and MFC-7440N.
So perhaps some of these "put the black toner cartridge back in" problems could be related to the DRUM (or lack thereof). A possible tipoff (since the toner cartridge actually does slide into the unit much like other units that do not use Brother's DRUM carrier) seems to be the relative ease with which the toner cartridge slides into the DCP-7040 and really doesn't seem to "lock" into position real firmly.
Thank you for contacting FixYa with your printer inquiry.
This error is most common when your toner cartridge has reached it's end of life. Sometimes it will alternate with "This cartridge has reached a low threshold error" which indicates you can keep printing but need to order a new toner cartridge. See page 155 of your support manual for more on this error.
See page #117 of your user guide for toner installation instructions.
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf
If you have installed a new toner cartridge and receive "Remove Shipping Lock Error" that means you have not removed the protective strip on page 118 step #5.
You can order new toner cartridge from HP PartSurfer or retail merchant where printer purchased.
http://partsurfer.hp.com/Search.aspx?SearchText=CB511A
CC364-67902 Black print cartridge - Prints approximately 24,000 pages per cartridge
CC364-67901 Black print cartridge - Prints approximately 10,000 pages per cartridge
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