VanGoddy 8" Carrying Case for Samsung Galaxy Tab 2 Logo
Mabandla Qolo Posted on Jul 13, 2016
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What do i need to do when am trying to download google play and the reply say the account is no longer supported

Server no longer supported

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bigdawg7299

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  • Master 2,559 Answers
  • Posted on Jul 13, 2016
bigdawg7299
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Create a new Google account. Something happened to the old account, easiest to just create a new one. You might be able to reuse your old account name to make a new one.

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1answer

Keep getting server error on Google play store?

Go to Settings > Apps > All > Google Play Store, tap Clear Cache and tap Clear Data. Method 3: Navigate to Settings > Accounts > Google > Gmail Accounts and delete your account. Then, clear cache and data, restart your phone, and once you are done, add your account again.
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Why can I receive emails but not send or reply sometimes?

go to accounts check the settings in the server section of the e-mail page
go to accounts - properties and click on the server tab
ensure that the settings are as required by your service provider
contact your service provider for assistance
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Why do my Google play services are not available on my tablet?

1. Remove the updates for your Google Play
- Go to the menu->settings->apps->all->google play store-> uninstall updates, then reboot your device.
2. Remove the cache for your Google Play
- Go to the menu->settings->apps->all->google play store-> remove cache, then try to run your google play again. It is better to do a reboot.
3. Try to delete and re-install Google Play
- In some cases, delete and re-install resolve this issue.
4. Try to delete your google account and add your google account again
- Go to the menu -> settings -> account remove your current google account then add it again here.
0helpful
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"Error retrieving information from server"[RPC:S-3]

It's a windows 7 server error and thus most likely the fault of the web site in question. It's failing to verify your log-in. You may have to remove your gmail account log-in from the tablet.

Try going Settings>Accounts>Google>Tap your account> tap three dots in the upper right (or press menu button) "Remove Account".
Go to "Settings"->"Applications"->"Manage Applications"
Select "All"
Scroll to and tap "Google Play Store"
Tap "Force Stop", tap "OK", tap "Clear data", and tap "OK".
Tap the Back button to get back to the applications list.
Scroll to and tap "Google Service Framework" (or Google Play Services)
Tap "Force Stop", tap "OK", tap "Clear data", and tap "OK".
1helpful
1answer

Google play not downlaoding apps

Try going Settings>Accounts>Google> Tap your account> Three dots in the upper right (or press menu button) "Remove Account" ... then read your account .. then if you want, clear Play store cache and data and try it
0helpful
1answer

Can not download apps. after hitting download, i get error. says, cannot recieve information from server.

Try going Settings>Accounts>Google> Tap your account> Three dots in the upper right (or press menu button) "Remove Account" ... then read your account .. then if you want, clear Play store cache and data and try it
1helpful
1answer

When I try to download an App, I get an ERROR that says: Error retrieving information from server. [RPC-S-5:AEC-0]. How can I get this to download apps?

Fixing RPC:S-5:AEC-0 Google Play Store Error


The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.
  1. Load the Settings app, click apps, then select "All"
  2. Next in the all apps view find the "Google Play Store" and click on it
  3. Now click "Clear Cache" (Not Data), then Force Stop.
  4. Next in the same app list find "Google Service Framework"
  5. Click clear data (Not Cache), then Force Stop
  6. Switch off the phone or tablet and turn it back on
  7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)
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