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emmai soukchaleun Posted on Aug 14, 2016

How do i fix sharp copy machine AR5520N with error code H5?

Error code come up H5 at the panel

1 Answer

efen

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  • Posted on Aug 16, 2016
efen
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Joined: Nov 14, 2007
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H5 error is protection against big damage of the fuser caused by multiple paper jams in the fuser area. First clean and check paper way, check sensor operation and then reset the error. Reset with key operation # - INTERRUPT - CLEAR - INTERRUPT - 1 - 4 - START

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ERROR CODE H5-01

Make sure you get all of the paper out of the machine that's jammed in it. Then you have to clear the H5-01 by doing the following at the machine's control panel:

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the machine will reboot and it should clear the code as long as the jammed paper was removed!

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Check the white area of document glass and clean it or the copy lamp is not lighting.
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Error Message H5-01

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Check the fusing section for jam paper. (winding, etc.)


Use SIM14 to
cancel the trouble.

Entering the simulation mode
1) Copy mode key ON → Program key ON → Asterisk (*) key
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To fix this you need to have the fusing unit looked at... could be various problems causing this , from bad paper to bad rollers?

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It should be looked at by a Sharp technician to determine the correct problem.
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H5-01 means the machine has had a jam in the same place 5 times in a row.
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