Hello I can not log into my blackberry as id etc is not accepted and before that i could not recieve my emails. Please help

Overview





There are two scenarios whereby a BlackBerry smartphone user is unable to log into BlackBerry World with the BlackBerry ID when the SIM card has been removed from the smartphone.

1. If the SIM card is removed from a smartphone where a BlackBerry ID has not been previously set up, then the option to skip the login to BlackBerry ID will be available.
   
   


2. If the SIM card is removed from a smartphone where a BlackBerry ID has already been set up, then the option to skip the login to BlackBerry ID will not be available. The BlackBerry smartphone user will be required to log in with the last known BlackBerry ID credentials.

Workaround

If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email.



If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:




Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.



To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.

1. Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
   


2. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
   


3. Enter the Answer to the Password Recovery Question, then click OK.
   
   Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
   


4. A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
   


5. Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
   


6. Locate the password reset email and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
   


7. When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
   


8. A confirmation message will display once the changes have been saved successfully.
   


9. Moving forward use the newly created password whenever logging into BlackBerry ID.

Initiate the password reset from a web browser on any device or computer:

1. Visit http://www.blackberry.com/bbid.
2. Under Already have a BlackBerry ID? click Reset your password.
3. Enter your current username and the verification code shown in the CAPTCHA image and click Submit.
4. If prompted to answer the password recovery question, enter your answer, and click OK to send the email. Why do I need to answer this question?
   An email is sent to the email account used as the BlackBerry ID Username. Didn't get the email?
5. Follow the steps below to Complete the password reset process

Hi,

please visit www.blackberry.com/blackberryid there will be an option for resetting your id and password which requies your email id. Follow the instructions as given by the page and your blackberry id will be reset.
For further queries please contact me on below mentioned contact details in my signature....


Regards,
Harry
[email protected]
+1 (503) 583-2414

.

How to recover a BlackBerry ID using a BlackBerry smartphone

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating "A request to reset your password has been submitted"
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: [email protected])

Note: Don't forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"





6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!
How to recover a BlackBerry ID using a BlackBerry Playbook tablet

To recover your BlackBerry ID password using a BlackBerry Playbook tablet, follow the steps below. Something to keep in mind is that you may be asked for the answer to the security question that you created during the initial setup of your BlackBerry ID.

1. On your BlackBerry Playbook tablet, open "Options" by taping the gear in the top right corner of the Home Screen
2. From the menu on the left tap "BlackBerry ID"
3. Tap the Pencil icon to the right of "Change Password"
4. Tap "Forgot password?"
5. Enter your password recovery question which you created when the B BID was initially set up and tap "OK"

. Open "Messages" on your BlackBerry Playbook tablet or log into your mailbox/web mail using the BlackBerry Playbook tablet browser and select the email from [email protected]
7. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"
8. The link will open the web browser on the device, enter the new password in both fields and tap "Submit".

• That's all there is to it!

To reset your blackberry ID you would normally use this website: BlackBerry ID Password Reset

However, if you cannot access your e-mail you will need to contact Blackberry, and you may not be able to recover your Blackberry ID. What country are you in? I will see if I can provide the appropriate contact information for Blackberry support in your country.

You are using the wrong blackberry ID then. It may have been changed by someone who has hacked your blackberry account. You should contact blackberry.

try a sytem update that will remove all data and enter your hotmail and gmail etc after - will take a while to reset

hiya try this

1. From the BlackBerry ID login screen on the smartphone select Forgot Password.
2. Enter the BlackBerry ID Username and select OK.
3. Enter the answer to the password recovery question and select OK.
4. A confirmation will display Your BlackBerry ID Password Recovery email has been sent to[email protected] or Instructions for resetting your password have been sent to your email address.
5. Access the associated mailbox, locate the password reset email, and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the email account inbox, check the Spam or Junk folder
6. When the password reset page loads, enter the New Password, Confirm Password, then clickSubmit.
7. A confirmation message will display once the changes have been saved successfully.
8. Moving forward use the newly created password whenever logging into the BlackBerry ID.

hope this helps

John

im still awaiting the experts to help >>>> :)