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StanLee Franklin Posted on Aug 25, 2016

My maytag refrigerator crushed ice will not switch back to cubes

Makes crushed but not cubes MODEL MZD2766GEB

1 Answer

Chris Conley

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  • Contributor 36 Answers
  • Posted on Sep 03, 2016
Chris Conley
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Joined: Jan 27, 2012
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Try replacing the ice bucket. That has the teeth and gears that crush the ice up. It could be stuck. If not then there's a solenoid in the back of the freezer that switches the ice bucket from cubed to crushed. You'll see the rod in the ice bucket slides into a square hole that moves up and down. That's it there.

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My Maytag Fridge Ice Dispenser stuck on crushed ice, so no whole cubes can dispense. What can I do?

If you look at the bottom out side area of the ice cube bucket/auger assembly, you will see a metal rod going front to back. That is the shift rod for cubes/crushed ice. Make sure it is free. Then look at the back of the refrigerator where the end of that rod goes into a square hole. There is a magnetic solenoid in that hole that shifts the rod for selection. The solenoid coil is either bad, unplugged, or for some reason stuck and not shifting that rod. That's where the problems is located.
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http://www.searspartsdirect.com/partsdirect/part-model/Maytag-Parts/Refrigerator-Parts/Model-MSD2651KES/3048/0165000/W0703730/00013 has a picture of the ice bucket parts.
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Water and ice cube dispenser working fine, crushed ice not crushing. 26 cuft side by side model MZD266SHES

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid. Crushed ice is the default position and the solenoid is energized to cube ice.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
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You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid.
With your model number I can find a diagram which may help.
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Ice maker only makes crushed ice, no cubes I have the same problem... The same switch works fine for the crushed ice and water setting but will not dispense cubed ice. It only gives crushed.

hi.
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
http://forum.appliancepartspros.com/refrigerator-freezer-repair/23620-ice-maker-only-makes-crushed-ice-no-cubes.html

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
if satisfied plz rate this answer
all the best
regards
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The crusher function on ice making part of my Maytag Zigzag fridge freezer is not working. I have ice cubes but no crushed ice

pull the bucket and check the solenoid on the back wall this is what shifts the bucket to crushed and cubed
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Ice dispenser only dispenses crushed ice

Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.
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