Now can't get it to take power from external battery or Wall socket..... Any ideas
SOURCE: tablet is frozen will not
Try one of the following:
- Hold the power button for 10 seconds
- Hold the power and up volume for 10 seconds for recovery mode
- Hold the powe and down volume for download mode for 10 seconds
If none of these work then your battery might be completely drained and dead. I suggest you send your contact Samsung Support.
Hope this helps.
SOURCE: How can I get my Samsung Galaxy Tablet to turn on. The battery is fully charged.
There is usually a method such as holding the on button for a longer period of time. If it is easy to do the other thing that I've found with all sorts of "smart" devices which turn "not-so-smart" is to remove the battery for a minute or so, then put it back in. Many times the unit will turn on as soon as the battery is reinstalled and work correctly again after that. Last ditch effort, unless someone knows about the Galaxy, is a hard reset, there may be a reset button somewhere on the unit, I don't think the Galaxy has a reset button. If the unit still does not turn on it may need servicing.
1. Try the on button for 15 - 20 seconds if you know it is charged
2. Try charging for an hour or two then the 15-20 second hold on button, #1 above.
3. Removed battery (I'd measure the battery voltage while I have it out) wait ~1 - 2 minutes & reinstall the battery. If it doesn't turn on by itself try #1.
4. Nothing works start a service ticket with Samsung, URL:
http://support-us.samsung.com
You might try searching there as well for an answer to see if there's anything I missed.
Make sure the charger is providing the correct voltage and current. Batteries that are older and have a lot of charging cycles on them do wear out, so that's a possibility.
Testimonial: "Thanks,but that isn't or doesn't appear to be the problem. Although I wish it were that simple."
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