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We receive more complaints on that telescope than just about any other. Many people post the same problem -- unable to focus. Take it back to where you bought it, and never buy that brand again.
ok..try this open control panel->click on sounds and audio devices...click on advanced button->If your midi volume control is shown..make sure it is not muted and the midi volume is high..If it is not shown..then click on options->properties ->tick the midi box and close the window..then adjust the MIDI volume..I hope this helps Regards, VJ
I don't know if you have found intructions yet, but I had to print mine online. Just go to sandisk.com/Assets/File/Downloads/user-guides/c200-ug-eng.pdf
I know that's long, but hey, it pops right up. Good luck.
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