1) Unknown which product. Fixya truncates questions the expert receives.
2) Copy following link for replacing element on tank-type water heater.
http://waterheatertimer.org/How-to-replace-water-heater-element.html3) Feb 2013. Add comment and describe exact product type, model, and brand name for possible location of product manual or resources.
4) Repost question and include brand name, model and type.
Attach a photo for better identification of problem, but fixya degrades image seriously and fine detail cannot be viewed by expert.
5) Repost question and include video that fixya may also truncate and downsize-degrade so it might be useless.
6) Post video on utube and send link.
If you need further help, I’m available over the phone at
https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
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