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I can't get my kindle D01100 to take a charge

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6ya6ya

6ya staff

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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Good luck!

Posted on Jan 02, 2017

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Thomas Smithbrother

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SOURCE: I cannot get my Kindle D01100 to connect to the internet, can anyone help. I have tried everything. Big L

www.amazon.com/gp/help/customer/display.html/?nodeId...

See if the above videos will assist you.

Posted on Jun 16, 2014

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2 Answers

My kindle won't charge. I have tried 3 different chargers.


Lillian, May have to try hard reset or possibly repair charge port to get battery to start charging. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Kindle will not shut off-goes to shut off or cancel but wont move. doesnt charge well-doesnt always hold charge


Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
Check links below for charging problems.
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Can not turn on my kindle why


Make sure it is fully charged. You can boot it by pressing and holding the on button for 40 seconds. Then try turning it on. Good luck!

Feb 03, 2016 | Amazon Kindle

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My kindle fire loses it's entire charge overnight when turned off. It occasionally makes a beep


Amazon.com: Customer Discussions: battery life on kindle fire hd

www.amazon.com/forum/kindle?_encoding...

Amazon.com, Inc.Nov 12, 2012 - My son bought himself a kindle fire hd over the summer and we are having some issues with ... and unused yesterday from a full charge and it was < 5% (red battery) last night. ... a paperwhite kindle as its much lighter and I'm fed up losinghours to addictive .... ETA I tried again last night to power off and charge overnight. Kindle Fire HDX 8.9 battery ...
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Renew my Visa account with an unexpired date


sir, contact the visa issuer and they will renew for you

Oct 25, 2015 | Amazon D01100 Kindle Tablet Computers

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How do I update my payment information


Still you should solve this on Amazon and not here. We don't have information about any site, other than Fixya.

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Battery will not charge


Follow these steps if the Kindle battery is not charging:
  1. Connect Kindle to a different outlet.
  2. Verify the charge light at the base of the Kindle is on.
  3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart." Is the charge light on? Contact Customer Service.
  4. Is the charge light off? AC adapter needs to be replaced.
  5. Contact customer service for in-warranty options.
Follow these steps if the Kindle Battery is not holding a charge:
  1. Turn wireless off and fully charge your Kindle.
  2. With wireless turned off, Kindle battery life should be:
    At least 7 days
  3. If battery lasts less than the time frame given above, contact customer service.
If none of this helps, or you need to contact Customer Service here are the numbers:
In the United States: 1-866-321-8851 Outside the United States: 1-206-266-0927
Thank you.

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2 Answers

Kindle not working. It will not turn on blank screen


Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.

Feb 21, 2011 | Amazon Kindle DX 3rd Generation

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